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https://docs.netapp.com/us-en/ontap-systems/
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SSE Feedback - Power connections #203

Open tullynet opened 1 year ago

tullynet commented 1 year ago

Page URL

https://docs.netapp.com/us-en/ontap-systems/a800/bootmedia-replace.html

Page title

Replace the boot media - AFF A800

Summary

Good afternoon,

While reviewing this document I noticed that in Step 3 starting with item 5, we are connecting power to the controller module prior to inserting the controller into the chassis, however in the controller replacement documentation, we correctly state to connect power after reinstalling the controller. (https://docs.netapp.com/us-en/ontap-systems/a800/controller-replace-move-hardware.html Step 10, starting with item 4.)

It appears that the other replacement documents that require removing the controller module also state to connect power prior to reinstalling the controller. (DIMM, NVDIMM, Fan, etc.) These documents should be updated to be consistent with the controller module replacement plan so that we're not inserting energized controllers into the chassis during replacement activities.

This would also apply to the A250, A400, A700s, any other system with power supplies integrated into the controller module, and their FAS and C-Series counterparts for any activities that require removing the controller module from the chassis for maintenance.

For the A250, A700s, and A800 those replacement activities would be Boot media, DIMM, Fan, NVDIMM, NVDIMM battery, PCIe Card, and RTC battery. For the A400, the same list of activities applies except for the fan replacement.

I can put individual requests in for each doc if need be, but I figured I would start here. Let me know.

Thanks, Tully

Public issues must not contain sensitive information

netapp-martyh commented 11 months ago

Thank you Tully for your feedback. Sorry for the delay responding -- we will take a look at making the power connection steps consistent across the FRUs.

tullynet commented 11 months ago

Thanks for taking a look. Please let me know if you need any additional info.

From: Martin Houser @.> Sent: Friday, November 3, 2023 09:21 To: NetAppDocs/ontap-systems @.> Cc: Tully, Dan @.>; Author @.> Subject: Re: [NetAppDocs/ontap-systems] SSE Feedback - Power connections (Issue #203)

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Thank you Tully for your feedback. Sorry for the delay responding -- we will take a look at making the power connection steps consistent across the FRUs.

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netapp-martyh commented 6 months ago

Doug will look into this with mechanical team.