Trident What's New page shows: 'Removed support for EOL Windows Server 2019', but shows Windows 2019 in other doc links

crossond commented 3 months ago

Page URL

https://docs.netapp.com/us-en/trident/trident-rn.html

Page title

What’s new

Summary

Trident 'What's New page' for 24.06 Release shows: 'Removed support for EOL Windows Server 2019', but shows Windows 2019 in other doc links

What does 'Removed Support' mean?
All other doc pages still reference Windows 2019 Server as the only Windows OS that is supported.
I've listed many of these pages below, but a full scan of the Trident doc should be searched to correct this. This is confusing. Support and Customers need clarification on what this means..

https://docs.netapp.com/us-en/trident/trident-use/ontap-nas-prep.html?q=windows+2019#dynamically-manage-export-policies https://docs.netapp.com/us-en/trident/trident-use/ontap-nas-prep.html?q=windows+2019#prepare-to-provision-smb-volumes https://docs.netapp.com/us-en/trident/trident-get-started/requirements.html#tested-host-operating-systems https://docs.netapp.com/us-en/trident/trident-use/anf-prep.html#prerequisites-for-nfs-and-smb-volumes https://docs.netapp.com/us-en/trident/trident-use/trident-fsx-prep.html#prepare-to-provision-smb-volumes

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netapp-aruldeepa commented 3 months ago

Hi @crossond,

Thanks for bringing this up. I will work with my team to review the documentation, and update as required.

Thanks, Deepa

crossond commented 2 months ago

Any update on this"?

netapp-aruldeepa commented 2 months ago

Hi @crossond,

The document has been updated and repushed. Please let us know if we can close this issue.

Thanks, Deepa

crossond commented 2 months ago

Thanks for updating the docs. This issue has hot customer impact. I've posted the below to the engineering trident slack channel for a response:

I received notification that the Trident doc issue https://github.com/NetAppDocs/trident/issues/455#issuecomment-2236207868 is now updated. And confirmed the Trident Docs now show 'Windows 2019 is Deprecated', and 'Windows 2022 is Supported'. All of the appropriate pages regarding Windows Servers have also been updated, removing any mention of 'Windows 2019 Server' and adding 'Windows 2022' in place. This is very abrupt change for customers already using Windows 2019.

Does this mean upgrade to 24.06 will no longer pull binaries for Windows 2019 nodes?
Can we confirm what 'Deprecated in 24.06' actually means?

Customers will be taken unaware, like Customer https://smartsolvecm.netapp.com/ui/#/case/2010098405. They’ve hit an issue during upgrade to 24.06 where Windows Server 2022 pods are Running, but Windows 2019 pods are in CrashLoopBackOff trying to load the image.

Customer stated today: "We’ll need an answer ASAP from your engineering team. Not being able to support Windows workloads within a GCP GKE environment with the Trident CSI driver is going to be a show-stopper!"

NetAppDocs / trident