Describe the bug
When a call arrives from a queue, transferring to another extension, the phone island closes after sending the call to the extension. The call continues to work and there is dialogue between the two extensions, but the transfer cannot be completed.
To Reproduce
Steps to reproduce the behavior:
answer the call that comes from the queue
transfer the call to an extension
wait for the extension to answer
check if the phone island is still available
Expected behavior
When transferring the call to an extension, the phone island must allow the transfer to complete after the extension answers.
Actual behavior
By transferring the call to an extension, the phone island closes as soon as the call is sent to the extension. The conversation with the called extension remains active, but the transfer cannot be completed.
Describe the bug When a call arrives from a queue, transferring to another extension, the phone island closes after sending the call to the extension. The call continues to work and there is dialogue between the two extensions, but the transfer cannot be completed.
To Reproduce Steps to reproduce the behavior:
Expected behavior When transferring the call to an extension, the phone island must allow the transfer to complete after the extension answers.
Actual behavior By transferring the call to an extension, the phone island closes as soon as the call is sent to the extension. The conversation with the called extension remains active, but the transfer cannot be completed.
Desktop:
References