MobilePay failed missing mixpanel js file

Nets-mobile-acceptance / Netaxept-Android-SDK

PiA Netaxept Android SDK is a library that provides the native In-App interaction to perform Netaxept payments directly from an app on Android devices while minimizing PCI DSS requirements for you.

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MobilePay failed missing mixpanel js file #65

Closed sbo-nemlig closed 1 year ago

sbo-nemlig commented 1 year ago

We have gotten reports from production that mobilePay fail in your SDK do to a missing Js file (see screenshot). Could we please ask that your tracking software(mixpanel) does not block our user from doing payment, when mixpanel is down ?

Miss-PiA commented 1 year ago

Our SDK is not using Mixpanel to perform a business analytics service and it must be from MobilePay themselves. We will connect with MobilePay Developer Support on this.

sbo-nemlig commented 1 year ago

Thx

Miss-PiA commented 1 year ago

Hi @sbo-nemlig ,

Could we have your email so that we could involve you into the conversation with Mobilepay support email and you can send to us via in-app-support@nets.eu? We need more information to know step by step how the issue gets happened which is also important for getting support from MobilePay as well.

-Miss PiA

sbo-nemlig commented 1 year ago

It works now but it was happening last night at 22:54 DK time.