Closed NFosnaric closed 9 months ago
Hi @NFosnaric ,
As we are trying to reproduce the issue on our side, could you please provide exact values of transactionId as well as redirectUrl that is used to reproduce the faulty scenario? At the same time, could you please share your mechantID so that we can trace to your failure transaction?
Thanks!
Hi @Miss-PiA ,
As we have been in touch with your support team, we have forwarded all data (redirectUrl, transactionIds and merchandIDs) to the email ecom-dk@nets.eu We have had this issue happen on multiple merchants.
Thank you!
Hi @NFosnaric ,
That‘s a good idea to go through our customer service channel and let’s follow up your case there instead. So, I will close this ticket.
Miss-PiA
Hello,
We are experiencing an SDK crash when calling
successWithTransactionIDAndRedirectURL
. This issue has been consistent on the Test environment. After user inputs card data and the loading spinner is shown SDK callsregisterPayment
method after which a crash occurs.2.7.3
Our implementation: Initialization:
Card Payment Registration:
Stacktrace:
Crash occurs on all devices and emulators. If you need any additional information I will gladly provide it.