Toxic will know more as we discussed, but when the ticket is moved to archive, it does not fully save this status. Member can join back but cannot open another ticket if limit is set to one.
The only workaround is a manual close, which defeats the purpose of auto-archive when author leaves. Thank you
Toxic will know more as we discussed, but when the ticket is moved to archive, it does not fully save this status. Member can join back but cannot open another ticket if limit is set to one.
The only workaround is a manual close, which defeats the purpose of auto-archive when author leaves. Thank you