Stats page wont open

[ghost]

Hello. I'm getting this error when I open ranksystem/stats/ and that page wont open

2016/05/17 15:21:19 [error] 2308#0: *40809 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Call to a member function fetchAll() on a non-object in /www/ranksystem/other/session.php on line 1" while reading response header from upstream, client: 91.99.161.74, server: test.com, request: "GET /ranksystem/stats/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "test.com"

[Newcomer1989]

All other works fine?

It could be there are no user on your TeamSpeak server online at the moment you try to open the stats page?

[ghost]

There are 30 users in the ts server. The stats page wont open (It wont redirect to 404 either) it just opens a blank screen

[ghost]

When I try to start ranksystem with $php worker.php start it gives me this:

Starting the Ranksystem Bot.sh: 1: cannot create /www/ranksystem/logs/pid: Permission denied
sh: 1: cannot create ./logs/ranksystem.log: Permission denied
 [Failed]

They are owned by root

[Newcomer1989]

Ok, the problem seems to be, that you haven't run the ranksystem once.

You followed the instructions for installation?

[ghost]

Yes I've ran it before. It happened after the update

[Newcomer1989]

Please check the permissions of the folder avatars, icons, logs and the file other/dbconfig.php. This should be set to chmod 777

[ghost]

Yes, they are all 777 and they are owned by the web user

[ghost]

The pid file is always owned by root. I've removed the file but still ranksystem gives me permission error about logs/pid file

[Newcomer1989]

Update to which version?

Read this how to start the Ranksystem https://github.com/Newcomer1989/TSN-Ranksystem/issues/24

[ghost]

From 1.0 to 1.0.1. Also I'm using the same way said in that issue but I get this error:

Starting the Ranksystem Bot.sh: 1: cannot create /www/ranksystem/logs/pid: Permission denied
 [Failed]

That pid file is created by root somehow (I think it's cronjob creating that file)

[Newcomer1989]

I think you didn't start it in the same way. You said, you started it with user root. But you have to use your webuser to start it! Again, please read the post here https://github.com/Newcomer1989/TSN-Ranksystem/issues/24

[ghost]

Oh! Right. The crontab was edited by root user. Now I can run $php worker.php start and it says "Starting the Ranksystem Bot. [OK]" but $php worker.php status says "The Ranksystem does not seem to run."

[Newcomer1989]

Then it could be, the Ranksystem directly closed after connecting.

Please check the logs/ranksystem.log for more information.

And also here (https://github.com/Newcomer1989/TSN-Ranksystem/issues/39) it becomes to and installation support... So this is closed for me and I will not answer anymore due I give no installation support!