Newcomer1989 / TSN-Ranksystem

A PHP Bot that assigns time based server groups on TeamSpeak3.
https://ts-ranksystem.com
GNU General Public License v3.0
144 stars 60 forks source link

Unable to Verify - no message received by TS client #532

Closed Forge-Media closed 6 years ago

Forge-Media commented 6 years ago

Hi,

Issue: Updated TSN to v1.2.9 and noticed that users can no longer verify, as they receive no message from the bot. All PHP extensions and commands are enabled.

Gif showing that the Verify webinterface can see the user in our Teamspeak's Verify Channel and when you selected the user in the drop-down list the page refreshes, however, no message is received by the client: Link to GIF

Our Teamspeak 3 server is version: 3.3.0

Logs:

2018-08-19 19:18:09.282023   INFO      Bot starts now his work!
2018-08-19 19:18:09.281955   INFO      Config check [done]
2018-08-19 19:18:09.281069   INFO      Config check started...
2018-08-19 19:18:09.280945   INFO        Joined to specified Channel.
2018-08-19 19:18:08.288010   INFO        Connection to TS3 Server established.
2018-08-19 19:18:07.429741   INFO      Connect to TS3 Server (Address: "xxx.xxx.xxx.xx" Voice-Port: "9987" Query-Port: "10011").
2018-08-19 19:18:07.429676   INFO      Loading addons [done]
2018-08-19 19:18:07.429464   INFO        Addon: 'assign_groups' [ON]
2018-08-19 19:18:07.429128   INFO      Loading addons...
2018-08-19 19:18:07.429074   INFO      Ranksystem Version: 1.2.9
2018-08-19 19:18:07.429019   INFO      Check Ranksystem files for updates [done]
2018-08-19 19:18:07.428958   INFO      Check Ranksystem files for updates...
2018-08-19 19:18:07.428883   INFO      Check Ranksystem database for updates [done]
2018-08-19 19:18:07.428793   INFO        Check files permissions [done]
2018-08-19 19:18:07.421964   INFO        Check files permissions...
2018-08-19 19:18:07.421567   INFO        No newer version detected; Database check finished.
2018-08-19 19:18:07.421508   INFO      Check Ranksystem database for updates...
2018-08-19 19:18:07.421450   DEBUG     Database Version: 5.7.23-log
2018-08-19 19:18:07.421386   DEBUG     Using PHP Version: 5.6.37
2018-08-19 19:18:07.421313   DEBUG     Running on OS: Linux 4.4.0-131-generic
2018-08-19 19:18:07.416299   INFO      Initialize Bot...
2018-08-19 19:18:07.416244   INFO      ###################################################################
2018-08-19 19:18:07.416185   INFO      
2018-08-19 19:18:07.416056   INFO      ###################################################################
2018-08-19 19:18:06.675666   INFO      Received signal to stop! Shutting down!

TSN dashboard is hosted on an Ubuntu 16.04.5 DigitalOcean VPS and is using https

Any ideas what I can do to try solve this, the ranksystem.logs does not show any errors? Thanks!

Newcomer1989 commented 6 years ago

This issue comes with version 1.2.9.

It will be fixed with the next release 1.2.10. We hope, we can release it the next few days.

Newcomer1989 commented 6 years ago

Version 1.2.10 is out now.