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Newcomer1989 / TSN-Ranksystem

A PHP Bot that assigns time based server groups on TeamSpeak3.
https://ts-ranksystem.com
GNU General Public License v3.0
144 stars 60 forks source link

Bot Crash after update #649

Closed Ajdedja closed 5 years ago

Ajdedja commented 5 years ago

Ranksystem Version: 1.3.3

Description: I saw that there are other people with the same problem, but I opened the ticket anyway because unlike them my server version is 3.9.1

1) What did you do? Nothing, just automatic update

2) What result did you get? Bot Crash.

Ranksystem Log

https://pastebin.com/iVsqUmpX

Shad86 commented 5 years ago

Knowen issue at the moment, the dev will look after it asap.

Newcomer1989 commented 5 years ago

Can you send us here the dump file out of /logs/temp_sql_dump.sql? Thx in advance!

You need to start the Ranksystem with Debug-Mode to get this file -> Webinterface -> Other -> Log-Level -> 6 - Debug

Ajdedja commented 5 years ago

I had already put the Debug-Mode but it didn't generate the file for me. I tried to look for it, but in my folder there is no file with a similar name. There is only PID and the classic log. Is there a way to generate it manually?

Newcomer1989 commented 5 years ago

Is it possible to get remote hands on your system? We would like to have a look on your Ranksystem to debug the problem. You can contact us on our public TS server (address: ts-n.net), when you agree.

Newcomer1989 commented 5 years ago

Please install the PHP extension mbsting . This should solve the problem.

On Linux you can install it with the following command: apt install php-mbstring