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Nexmo / stitch-js-quickstart

A repository containing everything you need when getting started with the Nexmo Stitch API and the JavaScript SDKs
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`internal-server-error` encountered sporadically at login #33

Closed LAT-Rosie closed 6 years ago

LAT-Rosie commented 6 years ago

Running example 5, upon clicking on login button, sometimes I get the following error:

Object 
{
    rid: "a89543a7-fc58-406a-b4f3-1db4ec43b83e",
    type: "error:internal-server-error",
    message: "type: error:internal-server-error, description: ",
    stack: "decorateError@file:///.../nexmo/node_modules/nexmo-stitch/dist/conversationClient.js:1160:19\nNexmoApiError@file:///.../nexmo/node_modules/nexmo-stitch/dist/conversationClient.js:1194:2\nlogin/</</<@file:///.../nexmo/node_modules/nexmo-stitch/dist/conversationClient.js:5126:15\n",
    name: "NexmoApiError"
}

Logging in again may or may not encounter this error.

My package.json:

{
  "name": "enable-video",
  "version": "1.0.0",
  "description": "",
  "main": "index.js",
  "scripts": {
    "test": "echo \"Error: no test specified\" && exit 1"
  },
  "author": "",
  "license": "ISC",
  "dependencies": {
    "nexmo-stitch": "^1.0.1"
  }
}

My package-lock.json:

{
  "name": "enable-video",
  "version": "1.0.0",
  "lockfileVersion": 1,
  "requires": true,
  "dependencies": {
    "accepts": {
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      "requires": {
        "mime-types": "2.1.18",
        "negotiator": "0.6.1"
      }
    },
    "after": {
      "version": "0.8.2",
      "resolved": "https://registry.npmjs.org/after/-/after-0.8.2.tgz",
      "integrity": "sha1-/ts5T58OAqqXaOcCvaI7UF+ufh8="
    },
    "arraybuffer.slice": {
      "version": "0.0.7",
      "resolved": "https://registry.npmjs.org/arraybuffer.slice/-/arraybuffer.slice-0.0.7.tgz",
      "integrity": "sha512-wGUIVQXuehL5TCqQun8OW81jGzAWycqzFF8lFp+GOM5BXLYj3bKNsYC4daB7n6XjCqxQA/qgTJ+8ANR3acjrog=="
    },
    "async-limiter": {
      "version": "1.0.0",
      "resolved": "https://registry.npmjs.org/async-limiter/-/async-limiter-1.0.0.tgz",
      "integrity": "sha512-jp/uFnooOiO+L211eZOoSyzpOITMXx1rBITauYykG3BRYPu8h0UcxsPNB04RR5vo4Tyz3+ay17tR6JVf9qzYWg=="
    },
    "backo2": {
      "version": "1.0.2",
      "resolved": "https://registry.npmjs.org/backo2/-/backo2-1.0.2.tgz",
      "integrity": "sha1-MasayLEpNjRj41s+u2n038+6eUc="
    },
    "base64-arraybuffer": {
      "version": "0.1.5",
      "resolved": "https://registry.npmjs.org/base64-arraybuffer/-/base64-arraybuffer-0.1.5.tgz",
      "integrity": "sha1-c5JncZI7Whl0etZmqlzUv5xunOg="
    },
    "base64id": {
      "version": "1.0.0",
      "resolved": "https://registry.npmjs.org/base64id/-/base64id-1.0.0.tgz",
      "integrity": "sha1-R2iMuZu2gE8OBtPnY7HDLlfY5rY="
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      "resolved": "https://registry.npmjs.org/better-assert/-/better-assert-1.0.2.tgz",
      "integrity": "sha1-QIZrnhueC1W0gYlDEeaPr/rrxSI=",
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      "integrity": "sha1-vPEwUspURj8w+fx+lbmkdjCpSSE="
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      "resolved": "https://registry.npmjs.org/callsite/-/callsite-1.0.0.tgz",
      "integrity": "sha1-KAOY5dZkvXQDi28JBRU+borxvCA="
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AlexLakatos commented 6 years ago

The Stitch backend is experiencing some issues and we're troubleshooting it. Unfortunately we don't have a timeframe of when the issues will be resolved. If you experience any internal-server-error while logging in or retrieving conversations or messages that would be the cause. We'll share an update in the Nexmo community slack when the issues have been resolved. You can join it here: https://developer.nexmo.com/community/slack

ericgiannini commented 6 years ago

@LAT-Rosie Our team worked hard to resolve these issues.👏👏 The Stitch backend should be up and running now! If you experience any additional internal-server-error while logging in or retrieving conversations or messages, please let update us asap.