search

NexovaDev / UpdateHub

UpdateHub is an app that simplifies updating software on your computer. A user-friendly interface allows you to quickly check for and install available updates for your operating system and applications. Keep your device running smoothly and securely with UpdateHub.
Other
691 stars 12 forks source link

UpdateHub didn't start properly #1860

Open HolgerAusB opened 2 weeks ago

HolgerAusB commented 2 weeks ago

Issue name: UpdateHub didn't start properly

Description of issue:

Since about two weeks (maybe longer) UpdateHub is not starting properly after a reboot. It's icon is missing in the task bar, but there are four processes in the task manager. I need to kill these to start UpdateHub manually.

Same problem when starting it with parameter --silent on a prompt. which is the same parameter as in the autostart entry in HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Starting UpdateHub without parameter works well. But I don't want to get UpdateHub in foreground when booting windows. Any hints where I can look into?

I am also using:

While I am writing this issue and testing around, I just saw the same error, which is filed here about 1000 times:

Getting the error Error: Timeout reached at C:\Users\Hagri\AppData\Local\Programs\update-hub\resources\app.asar\preload.js:1:1201871.

But that Timeout occurred only once, couldn't reproduce that by forcing 'check updates'.

Thanks to all contributors for this great software. 

App version: 2.4.0
WinGet version: 1.8.1791
Device ID: 68236a7e-3660-407c-8f36-e20b04cb4256
OS version: 22631.3810  Windows 11 Pro 23H2
Electron version: 29.0.1
Node version: 20.9.0
Chrome version: 122.0.6261.57
KK-Designs commented 2 weeks ago

Just looked at this, something is error'ing UpdateHub out before it's able to complete its startup cycle. It's timing out because of that error, it's odd that the icon doesn't appear even after. Can you send the app's log file?

HolgerAusB commented 2 weeks ago

I feel like a bloody beginner right now, but I couldn't find the logfile. Where is it, please? Found no hints in Readme or FAQ, yet. Found it in Discussions. For others, it's in: %AppData%\update-hub\app.log

I now can reproduce timeout, it only occurs on 'windows update', but not on 'apps', but that might only be a side effect. Main problem is that UpdateHub is stuck while loading with --silent

And another point, I just saw. 'winget upgrade' usually shows up an app which I do not want to upgrade because of breaking changes. But now the upgrade list is empty, no results with winget upgrade. The app is still available with winget in a newer version, I checked that with winget search. So maybe there is a problem with winget?

In UpdateHub I had this app marked to ignore but now I see, that the ignore list is empty. It was not the only app on the ignore list. I put some apps on the list which failing to upgrade or failing to show their proper installed version number.

Hm, and counter is at 99 updated apps. I am not sure, but that feels too much to me, for just a few month of using, but might possible.

startup with --silent: app.log.txt

startup without --silent and checking updates of 'windows' update: app2.log.txt

checking apps updates, no results since days: app3.log.txt

so when reading the logs, I see, that UpdateHub tries to check Windows Update on silent startup, so that error indeed might cause the break of startup cycle