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Nexus-Mods / Vortex

Vortex Development
GNU General Public License v3.0
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error: write EPROTO 2262792:error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE:../../third_party/boringssl/src/ssl/tls_record.cc:594:SSL alert number 40 #13087

Closed VortexFeedback closed 1 year ago

VortexFeedback commented 2 years ago

Application error

System
Platform win32 10.0.22622
Architecture x64
Application Version 1.6.10
Process renderer

Message

write EPROTO 2262792:error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE:../../third_party/boringssl/src/ssl/tls_record.cc:594:SSL alert number 40

Title

Failed to retrieve categories

Context

gamemode = Diablo II:   Resurrected

Stack

Error: write EPROTO 2262792:error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE:../../third_party/boringssl/src/ssl/tls_record.cc:594:SSL alert number 40

    at __node_internal_captureLargerStackTrace (node:internal/errors:464:5)
    at __node_internal_errnoException (node:internal/errors:594:12)
    at WriteWrap.onWriteComplete [as oncomplete] (node:internal/stream_base_commons:94:16)

Called from:

  at null (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6177:37)
  at null (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6586:152)
  at cancellationExecute (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\debuggability.js:406:9)
  at Promise._resolveFromExecutor (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:518:18)
  at Promise (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:103:10)
  at retrieveCategoryList (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6586:114)
  at null (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6183:238)
  at tryCatcher (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\util.js:16:23)
  at Promise._settlePromiseFromHandler (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:547:31)
  at Promise._settlePromise (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:604:18)
  at Promise._settlePromiseCtx (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:641:10)
  at _drainQueueStep (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:97:12)
  at _drainQueue (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:86:9)
  at Async._drainQueues (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:102:5)
  at Async.drainQueues (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:15:14)

Reported from:
Error
    at showError (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:9330:202)
    at C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6190:128
    at tryCatcher (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\util.js:16:23)
    at Promise._settlePromiseFromHandler (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:547:31)
    at Promise._settlePromise (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:604:18)
    at Promise._settlePromise0 (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:649:10)
    at Promise._settlePromises (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:725:18)
    at _drainQueueStep (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:93:12)
    at _drainQueue (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:86:9)
    at Async._drainQueues (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:102:5)
    at Async.drainQueues (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:15:14)
    at process.processTicksAndRejections (node:internal/process/task_queues:96:5)

Reported by: Raziel317

TanninOne commented 1 year ago

If you are affected by this issue, please let me know if it was a one-off problem or if you're seeing this repeatedly.

The information I found online imply that "SSL alert number 40" indicates that there is ambiguity on the "remote" end which certificate needs to be returned for a given url but since this is not a common issue on our services or in Vortex it is very likely your connection gets redirected/proxied (more likely by an ISP or VPN rather than maliciously)

VortexFeedback commented 1 year ago

Vortex Version: 1.7.8 Memory: 63.71 GB System: win32 x64 (10.0.22623) It all seems to be running OK, sorry it took so long to respond.

Reported by: Raziel317

TanninOne commented 1 year ago

Should be "fixed" in 1.8, fixed meaning that it shouldn't crash the application any more, the error itself isn't caused by Vortex.