Closed curio77 closed 5 years ago
TanninOne
commented
5 years ago After Vortex restarts it should be showing a notification about the crash and that will either include a reason for the crash or a button to report it. If there is a report button, please use that, the report will contain information essential to investigate this.
curio77
commented
5 years ago After force-killing the application and starting it again, it once again only shows a white window, no crash message or other option to interact.
TanninOne
commented
5 years ago Oh, so you can't start Vortex at all atm? Ok, please try this:
Please be careful to type the last two commands exactly like that or copy&paste them. If you typed them correctly you should get a confirmation each time (removing ...).
What this does is reset Vortex to have no game managed. It does not delete profiles or anything, you're not losing any data.
Try starting Vortex again. If it starts now, please click report on the crash notification. You can then try managing different games and verify if it's just SkyrimVR that triggers the crash.
If it still doesn't start, please send in the latest log again.
curio77
commented
5 years ago Thank you for your replies!
Did that, and Vortex started again. Submitted the crash report as requested (message refers to this issue). Added Skyrim VR and The Witcher 3. As soon as I click "Activate" on Skyrim VR, the window once again turns white.
TanninOne
commented
5 years ago Sorry for the long delay on this. I've received the crash report, unfortunately it doesn't really explain what's happening. The crash indicates a "heap corruption" which is worst kind of bugs to debug because they cause a crash in a place that is entirely unrelated to where the bug was.
If we assume the bug is somewhere in our own code and not in one of the external libraries/frameworks we use there is only a limited number of things it could be related to. Heap corruptions are only caused by so called "native code" and we don't have a lot of that. The only native code we have that would run when you switch to a game is a) LOOT sorting plugins b) parsing plugins (esp/esm) c) parsing savegames
Since the error doesn't happen for most users the conclusion is likely that you have a plugin or a savegame that trips Vortex. Could you try to move your Skyrim VR savegames out of the saves directory, see if you can now start Vortex? If that's not it, do the same for plugins (in the game/data directory)?
curio77
commented
5 years ago Sorry, switched to Mod Organizer 2 and got a working setup in that now.
In a fresh installation of Vortex 1.0.0, after choosing to have it manage Skyrim VR (provided by Steam), the Vortex window turns white and nothing else happens. I've uninstalled Vortex multiple times and cleaned up everything I could find related to it in the file system, but to no avail.
Here's the log up to an apparent crash:
This is on Windows 10 (64 bit).