Nexus-Mods / Vortex

Vortex Development
GNU General Public License v3.0
913 stars 134 forks source link

Your report pertains to the website #5846

Closed TanninOne closed 4 years ago

TanninOne commented 4 years ago

This feedback system is only there to report issues or make requests for Vortex. Please understand that we can not forward things to the www.nexusmods.com web team and direct your feedback to the appropriate address:

Bug Reports: https://github.com/Nexus-Mods/web-issues/issues Support tickets: https://forums.nexusmods.com/index.php?app=nexus&module=support&section=new

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 39.96 GB System: win32 x64 (10.0.17763) Please remove the need to load a brand new page after hitting the "Mod Manger Download" button in the files setion on the Nexus Mods site. Instead of a redirect to choose the "slow" or "premium" download, just replace the Mod Manger Download button with the "slow" and "premium" download buttons. I doubt this will actually result in a change but I really hope you take it into consideration, it feels clunky and when my internet is slow it's painful to have to load three different pages just to download one mod.

Reported by: ThatFrenchFry

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 31.93 GB System: win32 x64 (10.0.18362) Having issues downloading Fallout 4 Mods. Client located in the Boston area.

Error Message being sent:

Servermessage: API currently not reachable URL: https://api.nexusmods.com/v1/games/{gameId}/mods/{modId}

Reported by: Vert627

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 31.93 GB System: win32 x64 (10.0.18362) Having issues downloading Fallout 4 Mods. Client located in the Boston area.

Error Message being sent:

Servermessage: API currently not reachable URL: https://api.nexusmods.com/v1/games/{gameId}/mods/{modId}

Reported by: Vert627

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 15.95 GB System: win32 x64 (10.0.18362) Red icon. Attempt to log in. I go to the Web site and authorize it. Log in fails again.

Reported by: blackopsflyer

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 7.95 GB System: win32 x64 (10.0.18362) can not download files. sayl invild download link have done the login steps severltimes to try and fix

Reported by: somedude21

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 15.81 GB System: win32 x64 (10.0.18363) I notice that i cannot download nothing from Nexus and i was logged out. Trying to login again, it takes me to the nexus website, i authorise there but nothing happens.

Regards

Reported by: greccobruno

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 15.93 GB System: win32 x64 (10.0.18362) Ich kann mich nicht einloggen, trotz des "authorise" buttons.... die website oder vortex reagiert nicht.

Reported by: DonRaiser

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 31.83 GB System: win32 x64 (10.0.17763) i will be adding or deleteing mods the it wants me to gogin

Reported by: daledoe1967

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 15.94 GB System: win32 x64 (10.0.17763) Everything was working just fine before today. Now I cannot log in to Vortex. I have no problem on the Website. It's just the PC desktop program that suddenly started to have login problems.

Reported by: InsaneGizzardSauce

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 7.88 GB System: win32 x64 (10.0.18363) Only starting today im using Vortex and unbale to login, I can on the website but everytime I try on Vortex it won't work and sign in a API key. tried doing it manually and still doesn't allow me to login on Vortex

Reported by: grudgeoms

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 11.94 GB System: win32 x64 (10.0.17763) Even when I try manually by pasting API key, it will not let me log in to Vortex. I paid for a month of premium service and it has barely been a week, all the while I've been dealing with this issue

Reported by: DarthSceptaurus

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 15.91 GB System: win32 x64 (10.0.18363) Im logged in to vortex. Yet, I can not login to the Nexus mods website. I enter my credentials into the website login screen and it returns a page saying rejected and that I tried to change something I do not have access to(and to check the log files). I then tried to change my password to see if I was just entering my password wrong, but got the same rejected page.

Reported by: keltue

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 15.94 GB System: win32 x64 (10.0.18362) I bought premium to download mods faster and it literally went from 2.0mb/s to 2.1. Like really, and the manager says its only going at 2

Reported by: QuantimReality2017

VortexFeedback commented 4 years ago

Vortex Version: 1.1.7 Memory: 31.87 GB System: win32 x64 (10.0.18362) all other downloads today have been going quite well, but this download is sitting at 608 KB/s when I have premium and a usual download speed of 10/MB per second.

Reported by: ElvhenWrath

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 15.85 GB System: win32 x64 (10.0.17763) Hello,

do you have some technical issues right now? My download, only with Vortex, seems to be broken. To be hones, I don't have the whole weekend for some mods. And no, there is nothing wrong with the ISP, router otherwise. Please don't give any other technical advice since we know here that the issue isn't at our end right now. I hope this is only temporary and will get better soon since I'm not too happy with this right now. Thought about a lifetime service but right now... it's just getting frustrated. Nothing personal, just expected more from a payd service.

Thanks and have a nice day.

br, Andi

Reported by: pyr0aut

VortexFeedback commented 4 years ago

Vortex Version: 1.1.5 Memory: 15.95 GB System: win32 x64 (10.0.18363) Summary: Please let me click on "Mod Manager Download" on the website without the need to login to the website.

Rationale: I let my browsers clean my history with each shutdown for privacy reasons. That means if I just want to quickly download a mod I have to login to nexus, do 2FA (which requires another device, and an fingerprint login there) and then navigate to the mod.

Proposed Implementation: Instead it would be great if I could just click on "Mod Manager Download" without login. Vortex should be able to verify that I am a valid (premium) user and just download.

Alternative Implementations: 1) Add a button to vortex, which opens a browser and instantly logs me in. 2) An in-app mod browser. But that would have to be very good and able to open multiple mod pages to compare etc.

Reported by: Zottelchen

VortexFeedback commented 4 years ago

Vortex Version: 1.1.10 Memory: 31.94 GB System: win32 x64 (10.0.18362) My Download speed although having bought premium is at only 2.1 - 2.3MBs. Its like that since a few months. I set the server to a premium server but that didnt change the speed. Expected Download: My ISP provides 200Mbit/s, so id expect 20-25 MBs (there is nothing else using the router)

Reported by: Avanstarwa

VortexFeedback commented 4 years ago

Vortex Version: 1.1.10 Memory: 8.00 GB System: win32 x64 (10.0.18363) as topic, 350 KB/s when i have 100MB/s ethernet connection and vortex is capped at 1-2 MB/s" so i want to know how 150-350KB/s is 2MB/s . Fix will be appreciated.

Reported by: zekippp

VortexFeedback commented 4 years ago

Vortex Version: 1.1.10 Memory: 7.85 GB System: win32 x64 (10.0.17763) Pinging files.nexus-cdn.com [185.180.13.131] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out.

Ping statistics for 185.180.13.131: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

This is my CMD, I'm from Malaysia and my ip address is 2001:e68:542c:99:9412:2ffe:3e3e:ba4a I can download up to 10 MB/s on Steam yet from this website, I am only downloading 48kb/s regularly. The website says that My download speeds are capped at 2mb/s but this is just idiotic

Reported by: FUSRODUMB111

VortexFeedback commented 4 years ago

Vortex Version: 1.1.10 Memory: 15.94 GB System: win32 x64 (10.0.18362) huge fan so I'll keep it short

1) I am a premium member on NEXUS "StevenUI" and each time I clock "Log in" from ortex and authorise to connect my Nexus account it does not log in no matter what. 2) I am in China Shenzhen and I use a VPN 3) This worked in the past but not any more 4) I uninstalled eevrything 6 or more months ago and now reinstalled since we are not allowed out with the virus going around in China What better way to use the forced holiday than to play Skyrim.

Thank you in advance.

Reported by: StevenUI

VortexFeedback commented 4 years ago

Vortex Version: 1.1.12 Memory: 6.93 GB System: win32 x64 (10.0.18362) My Account email has been changed and cant get a password change, The original email was afran15021@gmail.com when i went to login on nexus mods it said that it was invalid, i have had this account for 2 years pleas help

Reported by: ocular722

VortexFeedback commented 4 years ago

Vortex Version: 1.1.12 Memory: 15.95 GB System: win32 x64 (10.0.18362) Summary: Unable to log in to NexusMods website. Unable to retrieve password/complete 'forgot my password' prompts.

Process: Use 'log in' buttons/prompts on NexusMods website. Verify web address and HTTPS status of web address. Enter username and password. Log in.

Expected result: Log in to NexusMods website to access mods for download.

Actual result: Receive 'Invalid login or password' - (Note, password has not been changed since January 29th, 2020. Last date of log in.)

Attempting 'Forgot your password' steps to retrieve/reset password: Enter valid username - (Note: Confirmed by saved user data from Vortex automatic login on launch, which populates correct previous use data from last launch) Submit username for password retrieval. Receive verification for recovery email to be sent to email address on file. Check email address on file - no recovery mail received after multiple (5+) attempts - (Note: Email address has not been changed, and no authorization for a change has been granted, requested or otherwise provided)

Reported by: LurkingDaemon

VortexFeedback commented 4 years ago

Vortex Version: 1.1.12 Memory: 7.81 GB System: win32 x64 (10.0.18363) everytime i try to austhorise my account from nexus it sasy its aithorised but still wont log me in.

Reported by: TYSGOTGAME14

VortexFeedback commented 4 years ago

Vortex Version: 1.1.14 Memory: 15.94 GB System: win32 x64 (10.0.17763) Trying to login to Nexus only fro Nexus login or email to jump in as the login instead of my User name. Not the first time I have had this.

Reported by: simonsrd2

VortexFeedback commented 4 years ago

Vortex Version: 1.1.14 Memory: 15.95 GB System: win32 x64 (10.0.17763) i cant validate my E mail Adress on the internt mod download page. I dont get an email to validate.

Reported by: MSchott15

VortexFeedback commented 4 years ago

Vortex Version: 1.1.14 Memory: 15.93 GB System: win32 x64 (10.0.18362) I was not able to connect nexus mod maneger website, it says my ip was blocked. I didn't recieve any annoucement or e-mail telling me this problem, I want to know what happened and how to cancel the block.

Reported by: Maerosonne

VortexFeedback commented 4 years ago

Vortex Version: 1.1.14 Memory: 15.95 GB System: win32 x64 (10.0.17763) i cant validate my E mail Adress on the internt mod download page. I dont get an email to validate.

Reported by: MSchott15

VortexFeedback commented 4 years ago

Vortex Version: 1.1.14 Memory: 15.92 GB System: win32 x64 (10.0.18362) Noticed today that the Nexus webpage is almost un-usable. About 50% of the time loading a nexus page, a pop up scam occurs that changes the web page to various scams. All other web pages outside of nexus are working fine and no malware/adware detected here. One page says I need to update my "f l a s h" player, another says I've been hacked and the most interesting of which says that my computer has been locked due to visiting a certain website. The last one mentioned will not close normally and had to shut down computer, though I didn't try task manager. I last used the mod manager website early or mid February 2020 and just noticed this for the first time tonight 3/2/2020.

Also haven't seen it on the Vortex dashboard yet.

Reported by: wapplegate

VortexFeedback commented 4 years ago

Vortex Version: 1.1.14 Memory: 31.92 GB System: win32 x64 (10.0.18363) Unable to log in pretty sure i have the right password and i couldn't get the reset password email after using the forget password tab

Reported by: bryan1125

VortexFeedback commented 4 years ago

Vortex Version: 1.1.14 Memory: 11.95 GB System: win32 x64 (10.0.18363) My payment for premium has went through on paypal but i dont have access to premium.

Reported by: highspacetrip

VortexFeedback commented 4 years ago

Vortex Version: 1.1.15 Memory: 15.95 GB System: win32 x64 (10.0.17134) The login sys is absolute trash just remove the damn recapta.

Reported by: grondos

VortexFeedback commented 4 years ago

Vortex Version: 1.1.15 Memory: 7.88 GB System: win32 x64 (10.0.18363) Vortex reports that I have reached my file upload limit ... Having installed Fallout 4 recently, it's normal (for me) to have so much demand; in order to modder my game to its maximum! Sincerely, Philippe PS: I am not a robot

Reported by: rat2paris

VortexFeedback commented 4 years ago

Vortex Version: 1.2.11 Memory: 15.89 GB System: win32 x64 (10.0.18362) Hi There,

I recently updated to premium but you have charged me twice.

I went through the payment system a few times as everytime i tried it said there was a problem only to get 4 emails 2 saying declined and 2 saying accepted but your payment section reflected none of this so can i have the second payment refunded please :)

Reported by: wilf2t

VortexFeedback commented 4 years ago

Vortex Version: 1.2.20 Memory: 15.88 GB System: win32 x64 (10.0.18362) Please fix the new captcha, i cannot login in browser.

Thx.

Reported by: jordyx

VortexFeedback commented 4 years ago

Vortex Version: 1.2.20 Memory: 19.92 GB System: win32 x64 (10.0.19041) my downloads are jumping between 100kb to 0 kb and this is an unbearable download rate!

External file: tmp-5076Nu46JeZeVafV.7z

Reported by: bingochin

VortexFeedback commented 4 years ago

Vortex Version: 1.2.20 Memory: 15.95 GB System: win32 x64 (10.0.18363) The main issues here are I get API Key errors. I go to the website and either delete, refresh or just copy the one there. SOmetimes I can log into the app and sometimes not. Even if eventually log in and try to download a mod I get download timed out, the download goes real slow (I am a premuim user) or just right out won't even show started and I get logged out again with an API key error. As I said this only started happening after I got my user name changed. Before that I had no issues wiht the app. I am logged in and working fine on web so this is definitely an app issue connecting to the site. As a matter of fact, since I have been typing this out, I now have the API Key error. API Key Validation timed out. I have logged out manually from both web and application several times adn does not seem to fix the issue.

Reported by: Dellospel

VortexFeedback commented 4 years ago

Vortex Version: 1.3.5 Memory: 94.86 GB System: win32 x64 (10.0.19041) It would be very helpful if the Nexus database not only tracked compatible games, but also game versions, allowing a mod author to list known compatible versions. I appreciate that this is a significant amount of work for so many games, but with so many games updating so quickly, it's almost become a requirement to a viable mod database.

Reported by: solonlost

VortexFeedback commented 4 years ago

Vortex Version: 1.3.8 Memory: 15.95 GB System: win32 x64 (6.1.7601) Have the website remember what your sort options are. I'm sick of constantly having to reselect "File name" and "Ascending" when trying to hunt for a specific mod

Reported by: RobinGoodfell0

VortexFeedback commented 4 years ago

Vortex Version: 1.3.13 Memory: 15.97 GB System: win32 x64 (10.0.18363) When I copy and paste the link into the URL box for the download it says I need to login and when I try to login it says it needs to verify my broswer and its automatic to give it 5 seconds but I get stuck on that screen for minutes and there is no fix I can find. Also the mods I try to download have no vortex option so I dont know if thats what the problem is.

External file: tmp-6240xXY9EfOqU0Ng.7z

Reported by: Mattrixz

VortexFeedback commented 4 years ago

Vortex Version: 1.3.13 Memory: 15.85 GB System: win32 x64 (10.0.18363) I pay for premium yet it keeps telling me my download is going to be capped and asking me to go premium.

Reported by: Guzo116

VortexFeedback commented 4 years ago

Vortex Version: 1.3.13 Memory: 15.95 GB System: win32 x64 (10.0.19041) login service is unavailable. i'm logged at the website but vortex doesn't log in

Reported by: Cafeinooo

VortexFeedback commented 3 years ago

Vortex Version: 1.3.22 Memory: 15.95 GB System: win32 x64 (10.0.19042) This might have been suggested before. I want to add my own angle to the point. Alright, straight to the point. Sometimes, people come up with really good real-life weapon mods and decide to give their mod unique names apart from weapons original name. This is perfectly fine but the problem starts when users try to search for a specific weapon. People will have a hard time finding when the mod author names his AR15 mod ''Hip BlAsTeR11!!''. Of course, there is a description search function but that doesn't help the problem either. When people writing a description there is a chance that they may misspell or they may use the abbreviation(Exp; Light machine gun, LMG), make different spelling(Light-machine gun, light machinegun), etc. At some point, this may become a nightmare for a user. Searcing for a lot of words to get the correct answer, looking through several pages of mods to just find out if the mod you are looking for exists. The point of this long suggestion is that adding sub-weapon categories (Exp. Assault rifles, Shotguns, Light machine guns, Pistols, Plasma weapons, etc.) will narrow the search area, bring more attention to those kinds of mods, make the search function much more user friendly. I really appreciate your hard work guys. Hope this helps.

Reported by: RetralRX

VortexFeedback commented 3 years ago

Vortex Version: 1.4.15 Memory: 15.84 GB System: win32 x64 (10.0.19042) Everytime I come back to this website you add more bulls*** to jump through. Now I need a "key" to download and use mods, I copy and paste the damn code I'm given and it doesn't even work...so now none of the mods will download. I have tried 5 times and it just tells me the key has expired no matter how fast I copy it over.

Reported by: Fatumetfatis

VortexFeedback commented 2 years ago

Vortex Version: 1.5.0-r47+internal Memory: 15.83 GB System: win32 x64 (10.0.19043) I get why collections and mods can't be deleted and only hidden once they're published, however unpublished collections don't have the same limitations of dealing with dependencies. It may also save the servers on memory if the collection owners decide to ultimately discard it. The only drawback I can think of is the owners own collections depending on each other, but that should be fine if it's all unpublished too.

Reported by: Razordor

VortexFeedback commented 2 years ago

Vortex Version: 1.5.10 Memory: 15.84 GB System: win32 x64 (10.0.19044) I would like to delete my modpack from Vortex, so other people can not use it. Because it was only option for me to activate my workshop into my profile. It is because my modpack contains adult mods other profiles have maked.

Reported by: Nolduss

VortexFeedback commented 2 years ago

Vortex Version: 1.5.10 Memory: 63.91 GB System: win32 x64 (10.0.22000) every time i try to hit download mods or check account it opens web browser and make me login again

Reported by: zoppl1

VortexFeedback commented 2 years ago

Vortex Version: 1.5.13 Memory: 7.38 GB System: win32 x64 (10.0.22000) bro, i be trying to get premium but you stupid software won't recognize my card, like wtf.

Reported by: piie9