search

Nexusoft / NexusInterface

The official Logical and Interface layers of the Nexus Software Stack.
https://crypto.nexus.io/wallet
MIT License
32 stars 12 forks source link

Desktop Windows - No transactions found #205

Closed Brad241 closed 6 months ago

Brad241 commented 1 year ago

Recently upgraded Desktop wallet to 3.1.0 on Windows. On Lite mode the Block count has synced up, I logged into account but it is showing no transactions or NXS Balance. (Given I've been staking for over 2 years, this isn't correct.

Qrysto commented 1 year ago

Was there any error message? Would the transactions show up if you reopen the Transactions page after a while?

Brad241 commented 1 year ago

image

I re-opened the wallet 1 hour after the initial login. The issue re-occurs.

Occassionally I also get the following message. However, on retry the login works...

image

Also receive the following error, afterwhich the core stopped working and I couldn't connect. image

NamecoinGithub commented 1 year ago

Just so you IDK about this problem I have only had minor bugs but I have worked around some things, but you can't stake using LITE-MODE if you still intend to do so!

I had to delete the Blockchain and ReSync before I could get connections however, it's possible even though your errors are showing in different ways you might need to do the same, or at least Shut Down Nexus and Restart to see if the problem persists I would ReSync the Blockchain

NamecoinGithub commented 1 year ago

Is this still an ISSUE Brad?

Brad241 commented 1 year ago

Yes - this remains an issue

Brad241 commented 12 months ago

I am able to login, however it shows zero transactions and I also get an error message that the trust account doesn't exist. When I check my account on the Blockexplorer, everything is there...so not sure what is going on.

NamecoinGithub commented 11 months ago

Did you Uninstall Nexus before installing the new Version? IDK about Windows but I know it's very buggy after updates!

I am surprised this is still an issue?

Maybe you need to try a different device to login to Nexus?

But try uninstalling Nexus and if you haven't already delete the Nexus Blockchain folder and Resync

Otherwise you probably need to Reinstall Windows to Recover from Malware!

IDK where to find the blockchain in Windows but in Linux it's .nexus hidden folder

Brad241 commented 11 months ago

I have tried to login on three different devices and the same issue exists. I have uninstalled and deleted the Nexus Folder and resynced - same issue. I can login via mobile wallet, but not desktop wallet.

NamecoinGithub commented 11 months ago

Ok, so this is only a Desktop LITE-MODE issue, I have personally not tested this feature, it doesn't allow Staking, and why it wouldn't find your "Trust Account" might be related to being in LITE-MODE

Have you tried Downloading the Entire Blockchain NOT in LITE-MODE? On Desktop? And checking if Transactions show up?

Otherwise it's probably a database sync sinkhole that probably only requires a few lines of code for LITE-NODE to Sync with Full Node, and I cannot fix code like that personally! But I might sign up as Nexus Dev in the Future using Github Co-Pilot after I learn to use it!

Brad241 commented 11 months ago

Works fine in tritium mode. So looks like a lite mode issue

KenCorma commented 6 months ago

Have you experienced this issue with 3.1.1?