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NickvisionApps / Parabolic

Download web video and audio
https://flathub.org/apps/details/org.nickvision.tubeconverter
GNU General Public License v3.0
980 stars 54 forks source link

QT: Crash When Downloading Videos With Subtitles #863

Closed onyto closed 1 week ago

onyto commented 1 week ago

I just downloaded v2024.10.0 on Windows 11 and tried to download something from YouTube but when I press download the app just closes. https://www.youtube.com/watch?v=PtvlmOsNV4E or https://www.youtube.com/watch?v=17_uS1DgbFc

Windows 11 v2024.10.0

rit001 commented 1 week ago

I'm seeing the same issue.

One feature that could help in the future would be the ability for Parabolic to show the command line it will be passing onto yt-dip so that additional debugging can be carried out at the command line.

All I can say about the error at the moment is that when clicking 'download' within the Add Download panel of Parabolic all that happens is Parabolic closes.

What I can say is that I see the problem on an up-to-date Win11 system (not 24H2) with Parabolic 2024.10.0 that has just been installed.

nlogozzo commented 1 week ago

Did either of you have Parabolic installed before V2024.10.0?

What are the download options you are using for each video?

What are the downloader options you have configured in the app's settings? Have you enabled aria2c by any chance?

nlogozzo commented 1 week ago

One feature that could help in the future would be the ability for Parabolic to show the command line it will be passing onto yt-dip so that additional debugging can be carried out at the command line.

This feature is already implemented once the download is added to the list the command is shown. But obviously it's crashing before it's shown in the UI.

onyto commented 1 week ago

I just installed it fresh. It crashes with normal downloader and aria2. It crashes on video downloads and audio only.

nlogozzo commented 1 week ago

I just installed it fresh. It crashes with normal downloader and aria2. It crashes on video downloads and audio only.

The aria2c crash is a known issue (see #860)

What happens if you turn off aria2c?

onyto commented 1 week ago

It also crashes with aria2 turned off

nlogozzo commented 1 week ago

Okay will investigate.

rit001 commented 1 week ago

Did either of you have Parabolic installed before V2024.10.0?

What are the download options you are using for each video?

What are the downloader options you have configured in the app's settings? Have you enabled aria2c by any chance?

A clean install on a copy of Windows 11 Pro that was deployed about a year ago.

All settings are at default as I just opened a YouTube page and copied the link into the clipboard which was picked up by Parabolic and placed into the Media URL field. Parabolic can correctly use the link as it gets meta data from YouTube.

rit001 commented 1 week ago

Odd, as I was running Parabolic to document the steps for my last post I clicked the Download button and Parabolic this time did download the selected video, but when I tried another YouTube link it failed

I have not rebooted my PC or re-logged in since now and when I first posted the issue.

Working video link https://www.youtube.com/watch?v=T1zxhEq49HQ Failing video link https://www.youtube.com/watch?v=tJF7MMSqBiE

nlogozzo commented 1 week ago

Fail as in crashed the application?

I will take a look at the link causing issues and see if I can debug on why it's crashing...

You were downloading as MP4, correct?

rit001 commented 1 week ago

Fail as in crashed the application?

I will take a look at the link causing issues and see if I can debug on why it's crashing...

You were downloading as MP4, correct?

Yes as I was using all the default settings selected by Parabolic.

nlogozzo commented 1 week ago

Found the issue ! Working on a fix...

nlogozzo commented 5 days ago

V2024.10.1 is here with a fix for this issue :)

Allow it some time to be available via Flathub