Will not run on VMWare/Ubuntu 18.04 LTS guest

[jreichert]

Describe the bug Shadow client will not run on a VMWare Fusion installation with an Ubuntu 18.04 LTS guest. I have not tried this on Workstation but suspect the same problem may occur in that environment as well.

System

• OS: Ubuntu
• OS Version: 18.04
• Environment: Gnome
• Application: AppImage
• Application Version: 3.3.17

Configuration

• The user is in input group ? yes
• The environment uses Xorg ? yes
• VA API detects H264 ? And H265 ? can't tell (can't get to this step)

To Reproduce Steps to reproduce the behavior:

• Run the Shadow Launcher
• The initial launch screen comes up as expected with "starting Shadow"
• Displays "Shadow is Ready" with the orange "Start Now" button
• Click the button
• Streaming does not start, receive "Error Code: R-0x4"
• However, I have verified that the remote Shadow VM started as expected as I'm able to connect to it from Parsec or Steam Remote Play.

Screenshots If applicable, add screenshots to help explain your problem.

Additional context I don't know much about Linux graphics drivers, but this may not be a solvable issue. I have ensured that I have all the required dependencies installed. However, I get this when I run vainfo:

libva info: VA-API version 1.1.0 libva info: va_getDriverName() returns 0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/vmwgfx_drv_video.so libva info: va_openDriver() returns -1 vaInitialize failed with error code -1 (unknown libva error),exit

I'm assuming this means that the vmwgfx video driver for VMWare doesn't support the API signatures expected by VA-API. A brief Google search didn't turn of any explicit confirmation of whether or not the driver provides this support. I tried to force the use of the i965 driver with export LIBVA_DRIVER_NAME=i965 in my .bashrc, but the vainfo just gave me this:

libva info: VA-API version 1.1.0 libva info: va_getDriverName() returns 0 libva info: User requested driver 'i965' libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so libva info: Found init function __vaDriverInit_1_1 DRM_IOCTL_I915_GEM_APERTURE failed: Invalid argument Assuming 131072kB available aperture size. May lead to reduced performance or incorrect rendering. get chip id failed: -1 [22] param: 4, val: 0 vainfo: intel_memman.c:38: intel_memman_init: Assertion `intel->bufmgr' failed. Aborted (core dumped)

If there's some clever solution here I can't think of then great; otherwise, this should probably go on the "known issues" page.

[aarnoud]

shadow requires a direct access to an hardware decoder, means it could only work on a VM with a GPU passthrough.