One of my users is having trouble logging in. She is getting the following error:
%gimme-aws-creds
Stored password is invalid, clearing. Please try again
LOGIN ERROR: Authentication failed | Error Code: E0000004
I understand this is to be expected if the password stored in keychain is wrong. However:
1)She was unable to find a keychain entry when searching for gimme-aws-creds
2)The error persisted even after multiple attempts until, the error changed to a lockout message
I looked at the okta logs and the attempts also show an incorrect password, so I don't think this is a connection failure.
Expected Behavior:
Either 1)The user is prompted to enter a new password after a 2nd run of the command, or
2)A keychain entry is found when searching for "gimme"
App Version used: 2.4.4 installed via homebrew
Environment name and version: terminal
Operating System and version: MacOS 11.7
One of my users is having trouble logging in. She is getting the following error:
%gimme-aws-creds Stored password is invalid, clearing. Please try again LOGIN ERROR: Authentication failed | Error Code: E0000004
I understand this is to be expected if the password stored in keychain is wrong. However: 1)She was unable to find a keychain entry when searching for gimme-aws-creds 2)The error persisted even after multiple attempts until, the error changed to a lockout message
I looked at the okta logs and the attempts also show an incorrect password, so I don't think this is a connection failure.
I think this may be the same problem this comment (https://github.com/Nike-Inc/gimme-aws-creds/issues/160#issuecomment-1031087069) refers to, but it's unclear since the commenter doesn't follow up at all
Expected Behavior: Either 1)The user is prompted to enter a new password after a 2nd run of the command, or 2)A keychain entry is found when searching for "gimme"
App Version used: 2.4.4 installed via homebrew Environment name and version: terminal Operating System and version: MacOS 11.7