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[User Guide] Ambiguous/Confusing Wording for Sorting #7

Open Nimastic opened 4 days ago

Nimastic commented 4 days ago

b/ : Sort by clientʼs birthday (earliest to latest or latest to earliest). appt/ : Sort by upcoming appointment date (soonest to latest or latest to soonest)

When I thought of latest for b/ birthday, they think of the most recent birthdate.

When I thought of latest for appt/ appointment dates, i thought of the most recent appointment I will be having. Which is the same as "soonest". Maybe a better phrasing is furthest?

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nus-se-script commented 1 day ago

[IMPORTANT!: Please do not edit or reply to this comment using the GitHub UI. You can respond to it using CATcher during the next phase of the PE]

Team's Response

Thanks for pointing out. Our team decided to accept the suggestion provided by you to use a better phrasing, which is furthest to replace the current phrasing which is latest to avoid confusion and ambiguity. However, we believe the severity of this bug should be classified as VeryLow rather than Low, since it appears to be a cosmetic issue in the user guide. Users can reasonably assume that the sorting feature applies to both birthdates and appointment dates in ascending and descending order, so the impact is minimal.

Items for the Tester to Verify

:question: Issue severity

Team chose [severity.VeryLow] Originally [severity.Low]

Reason for disagreement: [replace this with your reason]