Problem with subtitles

[Ph4te]

I'm using OpenMediaVault (basically a Debian) with Plex Media Server and my video files are stored in a share. Serenity shows all subtitles which were automatically downloaded by Plex, but all SRT-subtitles which were stored manually next to the video files are recognized by the Plex client but not the Serenity client. Waiting for 20 seconds doesn't help. Does anyone have any solutions for this problem?

[kingargyle]

Can you get provide some sample XML for the affected movies/tv shows.

You can get more info on how to obtain the xml from here:

https://github.com/NineWorlds/serenity-android/wiki/Serenity-for-Android#bugreports

Also what version of the Plex server are you using?

[Ph4te]

Thanks for your answer.

Version of Plex-Server: version="0.9.12.18.1520-6833552" It's the most recent version for my system.

For example the problem exists with this one. My Plex client recognises the subtitles, but Serenity doesn't:

 <Directory ratingKey="3472" key="/library/metadata/3472/children" studio="CBS" type="show"   title="Extant" contentRating="TV-14" summary="Extant is an American science fiction television drama series created by Mickey Fisher and executive produced by Steven Spielberg. The story revolves around astronaut Molly Woods (Halle Berry) who returns home to her family inexplicably pregnant after 13 months in outer space on a solo mission." index="1" rating="7.5" lastViewedAt="1447100357" year="2014" thumb="/library/metadata/3472/thumb/1436570955" art="/library/metadata/3472/art/1436570955" banner="/library/metadata/3472/banner/1436570955" theme="/library/metadata/3472/theme/1436570955" duration="3600000" originallyAvailableAt="2014-07-09" leafCount="13" viewedLeafCount="0" childCount="1" addedAt="1436568132" updatedAt="1436570955"><Genre tag="Drama"/><Genre tag="Science-Fiction"/><Role tag="Halle Berry"/><Role tag="Goran Visnjic"/><Role tag="Pierce Gagnon"/></Directory>

/servers:

 <MediaContainer size="1"><Server name="nas-home" host="192.168.178.125" address="192.168.178.125" port="32400" machineIdentifier="ee1abdea0a6e27140464f8938cc9d326c0eb270b" version="0.9.12.18.1520-6833552"/></MediaContainer>

/library/sections:

 <MediaContainer size="2" allowSync="0" identifier="com.plexapp.plugins.library" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1446075544" title1="Plex Library"><Directory allowSync="0" art="/:/resources/movie-fanart.jpg" composite="/library/sections/3/composite/1447099083" filters="1" refreshing="0" thumb="/:/resources/movie.png" key="3" type="movie" title="Movies" agent="com.plexapp.agents.imdb" scanner="Plex Movie Scanner" language="en" uuid="a32f27ad-fdd3-4386-ab56-8c048260cc32" updatedAt="1447099083" createdAt="1434047682"><Location id="4" path="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Filme"/></Directory><Directory allowSync="0" art="/:/resources/show-fanart.jpg" composite="/library/sections/2/composite/1447099086" filters="1" refreshing="0" thumb="/:/resources/show.png" key="2" type="show" title="TV Shows" agent="com.plexapp.agents.thetvdb" scanner="Plex Series Scanner" language="en" uuid="8f17487f-5820-47b6-bb7a-17f28021a76d" updatedAt="1447099086" createdAt="1433972961"><Location id="3" path="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien"/></Directory></MediaContainer>

[kingargyle]

Okay, to get the subtitle information we'll have to go deeper into the network. Can you navigate to the following path:

/library/metadata/3472/children

and get me the XML from there.

[Ph4te]

Here you go:

/library/metadata/3472/children

 <MediaContainer size="1" allowSync="1" art="/library/metadata/3472/art/1436570955" banner="/library/metadata/3472/banner/1436570955" identifier="com.plexapp.plugins.library" key="3472" librarySectionID="2" librarySectionTitle="TV Shows" librarySectionUUID="8f17487f-5820-47b6-bb7a-17f28021a76d" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1446075544" nocache="1" parentIndex="1" parentTitle="Extant" parentYear="2014" summary="Extant is an American science fiction television drama series created by Mickey Fisher and executive produced by Steven Spielberg. The story revolves around astronaut Molly Woods (Halle Berry) who returns home to her family inexplicably pregnant after 13 months in outer space on a solo mission." theme="/library/metadata/3472/theme/1436570955" thumb="/library/metadata/3472/thumb/1436570955" title1="TV Shows" title2="Extant" viewGroup="season" viewMode="65593"><Directory ratingKey="3473" key="/library/metadata/3473/children" parentRatingKey="3472" type="season" title="Season 1" parentKey="/library/metadata/3472" summary="" index="1" lastViewedAt="1447100357" thumb="/library/metadata/3473/thumb/1436570955" leafCount="13" viewedLeafCount="0" addedAt="1436568132" updatedAt="1436570955">

[kingargyle]

Hmmm... that xml doesn't contain what I was lookng for, I may have given you the wrong path to extract. Let me take a look at the code to see what section the subtitle look is looking for.

[kingargyle]

Alright looks like we need to go down at last another level or two to get to the actual show meta data.

Can you send the XML from:

/library/metadata/3473/children

That should give us a larger amount of XML, and then from there we'll need to get one more list that actually contains the full list of metadata that contains the subtitle info.

[Ph4te]

/library/metadata/3473/children:

 <MediaContainer size="13" allowSync="1" art="/library/metadata/3472/art/1436570955" banner="/library/metadata/3472/banner/1436570955" grandparentContentRating="TV-14" grandparentRatingKey="3472" grandparentStudio="CBS" grandparentTheme="/library/metadata/3472/theme/1436570955" grandparentThumb="/library/metadata/3472/thumb/1436570955" grandparentTitle="Extant" identifier="com.plexapp.plugins.library" key="3473" librarySectionID="2" librarySectionTitle="TV Shows" librarySectionUUID="8f17487f-5820-47b6-bb7a-17f28021a76d" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1446075544" nocache="1" parentIndex="1" parentTitle="" theme="/library/metadata/3472/theme/1436570955" thumb="/library/metadata/3473/thumb/1436570955" title1="Extant" title2="Season 1" viewGroup="episode" viewMode="65592"><Video ratingKey="3486" key="/library/metadata/3486" parentRatingKey="3473" type="episode" title="Re-Entry" parentKey="/library/metadata/3473" summary="Astronaut Molly Woods tries to reconnect with her husband, John, and son, Ethan, after returning from a 13-month solo mission in outer space. Molly’s mystifying experiences in space lead to events that will ultimately change the course of human history." index="1" rating="7.3" viewOffset="729730" lastViewedAt="1447270549" year="2014" thumb="/library/metadata/3486/thumb/1447270469" duration="2458667" originallyAvailableAt="2014-07-09" addedAt="1436570914" updatedAt="1447270469" chapterSource=""><Media videoResolution="720" id="6073" duration="2458667" bitrate="7624" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6821" key="/library/parts/6821/file.mkv" duration="2458667" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E01 - Re-Entry.mkv" size="2343081938" container="mkv"/></Media><Writer tag="Mickey Fisher"/><Director tag="Allen Coulter"/></Video><Video ratingKey="3476" key="/library/metadata/3476" parentRatingKey="3473" type="episode" title="Extinct" parentKey="/library/metadata/3473" summary="After Molly collapses and experiences a vision of her encounter on the Seraphim, Sam agrees to give her an ultrasound so she can learn more about her mysterious pregnancy. Also, Molly tracks down Kryger and he reveals the disturbing details of his own solo mission that the International Space Exploration Agency (ISEA) is keeping secret." index="2" rating="7.4" year="2014" thumb="/library/metadata/3476/thumb/1447270525" duration="2489656" originallyAvailableAt="2014-07-16" addedAt="1436568593" updatedAt="1447270525" chapterSource=""><Media videoResolution="720" id="6074" duration="2489656" bitrate="7528" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6822" key="/library/parts/6822/file.mkv" duration="2489656" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E02 - Extinct.mkv" size="2342778203" container="mkv"/></Media><Writer tag="Leslie Bohem"/><Director tag="Matt Earl Beesley"/></Video><Video ratingKey="3481" key="/library/metadata/3481" parentRatingKey="3473" type="episode" title="Wish You Were Here" parentKey="/library/metadata/3473" summary="Molly has to decide if she is going to reveal her pregnancy to John after he confronts her about her distant behavior. Meanwhile, John and Molly face parents who are suspicious of Ethan when he goes to school for the first time." index="3" rating="7.6" year="2014" thumb="/library/metadata/3481/thumb/1447270525" duration="2642684" originallyAvailableAt="2014-07-23" addedAt="1436569749" updatedAt="1447270525" chapterSource=""><Media videoResolution="720" id="6075" duration="2642684" bitrate="7092" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6823" key="/library/parts/6823/file.mkv" duration="2642684" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E03 - Wish You Were Here.mkv" size="2342616148" container="mkv"/></Media><Writer tag="Mickey Fisher"/><Director tag="Holly Dale"/></Video><Video ratingKey="3485" key="/library/metadata/3485" parentRatingKey="3473" type="episode" title="Shelter" parentKey="/library/metadata/3473" summary="After Sparks attempts to quarantine Molly, she and her family seek refuge on a remote island with her estranged father, Quinn. When the agency closes in on their whereabouts, Ethan is exposed to grave danger. Meanwhile, Yasumoto experiments with a strange and deadly substance." index="4" rating="7.2" year="2014" thumb="/library/metadata/3485/thumb/1447270526" duration="2411723" originallyAvailableAt="2014-07-30" addedAt="1436570679" updatedAt="1447270526" chapterSource=""><Media videoResolution="720" id="6076" duration="2411723" bitrate="7773" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6824" key="/library/parts/6824/file.mkv" duration="2411723" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E04 - Shelter.mkv" size="2343156280" container="mkv"/></Media><Writer tag="Greg Walker"/><Director tag="Paris Barclay"/></Video><Video ratingKey="3477" key="/library/metadata/3477" parentRatingKey="3473" type="episode" title="What on Earth Is Wrong?" parentKey="/library/metadata/3473" summary="John begins to doubt Molly's mental state when the validity of her pregnancy is questioned. Meanwhile, Ethan suffers a serious setback, and John and Julie disagree over how to care for him." index="5" rating="7.4" year="2014" thumb="/library/metadata/3477/thumb/1447270525" duration="2437622" originallyAvailableAt="2014-08-06" addedAt="1436568832" updatedAt="1447270525" chapterSource=""><Media videoResolution="720" id="6077" duration="2437622" bitrate="7689" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6825" key="/library/parts/6825/file.mkv" duration="2437622" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E05 - What on Earth Is Wrong.mkv" size="2342817227" container="mkv"/></Media><Writer tag="Peter Ocko"/><Director tag="Dan Lerner"/></Video><Video ratingKey="3480" key="/library/metadata/3480" parentRatingKey="3473" type="episode" title="Nightmares" parentKey="/library/metadata/3473" summary="Molly uncovers top-secret footage that reveals the real reason the ISEA chose her for the solo space mission. Meanwhile, Ethan experiences his first dream, an unforeseen event for which he was not programmed; and Julie connects with a mysterious man she meets at a gym." index="6" rating="7.4" year="2014" thumb="/library/metadata/3480/thumb/1447270526" duration="2606523" originallyAvailableAt="2014-08-13" addedAt="1436569519" updatedAt="1447270526" chapterSource=""><Media videoResolution="720" id="6078" duration="2606523" bitrate="7189" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6826" key="/library/parts/6826/file.mkv" duration="2606523" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E06 - Nightmares.mkv" size="2342113806" container="mkv"/></Media><Writer tag="Eliza Clark"/><Director tag="Adam Arkin"/></Video><Video ratingKey="3478" key="/library/metadata/3478" parentRatingKey="3473" type="episode" title="More in Heaven and Earth" parentKey="/library/metadata/3473" summary="Convinced the agency has her baby, Molly is determined to find out where. Meanwhile, John discovers new and startling advancements in Ethan's programming, and Kern holds Kryger hostage in an attempt to recover the incriminating video he stole from the ISEA." index="7" rating="7.5" year="2014" thumb="/library/metadata/3478/thumb/1447270526" duration="4878879" originallyAvailableAt="2014-08-20" addedAt="1436569055" updatedAt="1447270526" chapterSource=""><Media videoResolution="720" id="6079" duration="4878879" bitrate="7692" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6827" key="/library/parts/6827/file.mkv" duration="4878879" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E07-E08 - More in Heaven and Earth & Incursion.mkv" size="4690785208" container="mkv"/></Media><Writer tag="Vanessa Reisen"/><Director tag="Christine Moore"/></Video><Video ratingKey="3479" key="/library/metadata/3479" parentRatingKey="3473" type="episode" title="Incursion" parentKey="/library/metadata/3473" summary="When Molly learns that her baby is alive, she sets out with Kern and Kryger to devise a plan to intercept the baby before Sparks and Yasumoto can relocate him. Meanwhile, John struggles to keep up with Ethan’s rapid development." index="8" rating="7.4" year="2014" thumb="/library/metadata/3479/thumb/1447270526" duration="4878879" originallyAvailableAt="2014-08-20" addedAt="1436569077" updatedAt="1447270526" chapterSource=""><Media videoResolution="720" id="6080" duration="4878879" bitrate="7692" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p" displayOffset="50"><Part id="6828" key="/library/parts/6828/file.mkv" duration="4878879" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E07-E08 - More in Heaven and Earth & Incursion.mkv" size="4690785208" container="mkv"/></Media><Writer tag="Gavin Johannsen"/><Director tag="Paul McCrane"/></Video><Video ratingKey="3483" key="/library/metadata/3483" parentRatingKey="3473" type="episode" title="Care and Feeding" parentKey="/library/metadata/3473" summary="When Sparks falls under the influence of the vision of his deceased daughter, he flees with Molly’s baby to a remote location. Now, Yasumoto and Molly must rely on each other to track down the offspring." index="9" rating="7.4" year="2014" thumb="/library/metadata/3483/thumb/1447270526" duration="4855190" originallyAvailableAt="2014-08-27" addedAt="1436570215" updatedAt="1447270526" chapterSource=""><Media videoResolution="720" id="6081" duration="4855190" bitrate="7729" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6829" key="/library/parts/6829/file.mkv" duration="4855190" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E09-E10 - Care and Feeding & A Pack of Cards.mkv" size="4690919645" container="mkv"/></Media><Writer tag="Mickey Fisher"/><Director tag="Dan Attias"/></Video><Video ratingKey="3484" key="/library/metadata/3484" parentRatingKey="3473" type="episode" title="A Pack of Cards" titleSort="Pack of Cards" parentKey="/library/metadata/3473" summary="As Molly gets closer to finding her "offspring", John learns that Yasumoto might not have his family's best interests at heart, and Sparks commits to do whatever it takes to keep the "offspring" alive and maintain the visions of his dead daughter." index="10" rating="7.2" year="2014" thumb="/library/metadata/3484/thumb/1447270526" duration="4855190" originallyAvailableAt="2014-08-27" addedAt="1436570236" updatedAt="1447270526" chapterSource=""><Media videoResolution="720" id="6082" duration="4855190" bitrate="7729" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p" displayOffset="50"><Part id="6830" key="/library/parts/6830/file.mkv" duration="4855190" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E09-E10 - Care and Feeding & A Pack of Cards.mkv" size="4690919645" container="mkv"/></Media><Writer tag="Leslie Bohem"/><Director tag="Dan Lerner"/></Video><Video ratingKey="3482" key="/library/metadata/3482" parentRatingKey="3473" type="episode" title="A New World" titleSort="New World" parentKey="/library/metadata/3473" summary="As the offspring’s powers grow, Molly learns of Yasumoto’s painful path to immortality. When Sparks starts to have doubts about the mission, Anya takes charge. Meanwhile, Odin tries to secretly access Ethan’s circuitry." index="11" rating="7.4" year="2014" thumb="/library/metadata/3482/thumb/1447270722" duration="2508139" originallyAvailableAt="2014-09-03" addedAt="1436569980" updatedAt="1447270722" chapterSource=""><Media videoResolution="720" id="6083" duration="2508139" bitrate="7473" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6831" key="/library/parts/6831/file.mkv" duration="2508139" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E11 - A New World.mkv" size="2342769241" container="mkv"/></Media><Writer tag="Eliza Clark"/><Director tag="Kevin Dowling"/></Video><Video ratingKey="3475" key="/library/metadata/3475" parentRatingKey="3473" type="episode" title="Before the Blood" parentKey="/library/metadata/3473" summary="When Molly finally comes face-to-face with her offspring, she realizes she may be the only one who can stop the coming danger. Julie uncovers grave secrets about Odin." index="12" rating="7.4" year="2014" thumb="/library/metadata/3475/thumb/1447267049" duration="2592726" originallyAvailableAt="2014-09-10" addedAt="1436568364" updatedAt="1447267049" chapterSource=""><Media videoResolution="720" id="6084" duration="2592726" bitrate="7228" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6832" key="/library/parts/6832/file.mkv" duration="2592726" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E12 - Before the Blood.mkv" size="2342504645" container="mkv"/></Media><Writer tag="Peter Ocko"/><Director tag="David Solomon"/></Video><Video ratingKey="3474" key="/library/metadata/3474" parentRatingKey="3473" type="episode" title="Ascension" parentKey="/library/metadata/3473" summary="Molly returns to space in an attempt to redirect the Seraphim away from Earth and protect the world’s population from the deadly spores. John discovers that Odin's plan has put Ethan in terrible danger." index="13" rating="7.7" year="2014" thumb="/library/metadata/3474/thumb/1447267050" duration="2590347" originallyAvailableAt="2014-09-17" addedAt="1436568132" updatedAt="1447267050" chapterSource=""><Media videoResolution="720" id="6085" duration="2590347" bitrate="7234" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6833" key="/library/parts/6833/file.mkv" duration="2590347" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E13 - Ascension.mkv" size="2342482290" container="mkv"/></Media><Writer tag="Mickey Fisher"/><Director tag="Miguel Sapochnik"/></Video></MediaContainer>

I suppose the next one will be for example /library/metadata/3486/

 <MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="2" librarySectionTitle="TV Shows" librarySectionUUID="8f17487f-5820-47b6-bb7a-17f28021a76d" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1446075544"><Video ratingKey="3486" key="/library/metadata/3486" parentRatingKey="3473" grandparentRatingKey="3472" guid="com.plexapp.agents.thetvdb://272127/1/1?lang=en" type="episode" title="Re-Entry" grandparentKey="/library/metadata/3472" parentKey="/library/metadata/3473" grandparentTitle="Extant" contentRating="TV-14" summary="Astronaut Molly Woods tries to reconnect with her husband, John, and son, Ethan, after returning from a 13-month solo mission in outer space. Molly’s mystifying experiences in space lead to events that will ultimately change the course of human history." index="1" parentIndex="1" rating="7.3" viewOffset="729730" lastViewedAt="1447270549" year="2014" thumb="/library/metadata/3486/thumb/1447270967" art="/library/metadata/3472/art/1436570955" parentThumb="/library/metadata/3473/thumb/1436570955" grandparentThumb="/library/metadata/3472/thumb/1436570955" grandparentArt="/library/metadata/3472/art/1436570955" grandparentTheme="/library/metadata/3472/theme/1436570955" duration="2458667" originallyAvailableAt="2014-07-09" addedAt="1436570914" updatedAt="1447270967" chapterSource=""><Media videoResolution="720" id="6073" duration="2458667" bitrate="7624" width="1280" height="720" aspectRatio="1.78" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p"><Part id="6821" key="/library/parts/6821/file.mkv" duration="2458667" file="/media/d3f1b060-8a34-4afe-9852-03c3fc398390/NAS/Filme und Serien/Serien/Extant/Staffel 1/Extant - S01E01 - Re-Entry.mkv" size="2343081938" container="mkv"><Stream id="18506" streamType="1" codec="h264" index="0" bitrate="6112" language="English" languageCode="eng" bitDepth="8" cabac="1" chromaSubsampling="4:2:0" codecID="V_MPEG4/ISO/AVC" colorSpace="yuv" duration="2458667" frameRate="23.976" frameRateMode="cfr" hasScalingMatrix="0" height="720" level="41" profile="high" refFrames="5" scanType="progressive" width="1280"/><Stream id="18507" streamType="2" selected="1" codec="dca" index="1" channels="6" bitrate="1509" language="English" languageCode="eng" audioChannelLayout="5.1(side)" bitDepth="24" bitrateMode="cbr" codecID="A_DTS" duration="2458656" samplingRate="48000"/><Stream id="18533" key="/library/streams/18533" streamType="3" selected="1" codec="srt" format="srt"/></Part></Media><Writer id="2106" tag="Mickey Fisher"/><Director id="1099" tag="Allen Coulter"/></Video></MediaContainer>

[Ph4te]

Hi,

Did you find anything useful, which could tell you the cause of this problem?

[kingargyle]

Sorry for the super late response, neither of these contained the necessary XML. I'm going to start work on some updates so I'll try and retest this and get some more information out on the particular XML that is needed. I also need to test against the latest Plex servers.

[Ph4te]

No problem, I'll just wait. I would have to wait anyway.

[Ph4te]

I mostly use the original Plex-App now, so this problem didn't really bother me anymore. I just did use Serenity and I got the solution by chance.

If I use Serenity, it's always with the folder view, in which one file is shown above the other. It didn't really occur to me to click on a single season poster on the bottom. When I did, the single episodes were displayed one at a time. And in this folder view I can choose subtitles.

[kingargyle]

Ah... that makes sense. Yeah the single episode listing is going to give you more detail.