nitrokey-app: symbol lookup error - Githubissues

Nitrokey / nitrokey-app

Nitrokey's Application (Win, Linux, Mac)

https://www.nitrokey.com/

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nitrokey-app: symbol lookup error #365

Closed suntorytimed closed 6 years ago

suntorytimed commented 6 years ago

Application version: 1.3-4.14 (installed from openSUSE:security repo)
Operating system: openSUSE Tumbleweed snapshot 20180606 Kernel 4.16.12-2-default with plasma
Device model and firmware version: Pro v0.8
Connected USB port type: 3.0
Issue occurrency: always

Expected behaviour

Nitrokey App is started

Current behaviour

Nitrokey App crashes at start

Steps for reproduction

Start Nitrokey App in terminal or via menu entry

Preconditions

Nitrokey Pro doesn't have to be plugged in to reproduce

Steps

start nitrokey-app via terminal

Logs

nitrokey-app: symbol lookup error: nitrokey-app: undefined symbol: _ZN8nitrokey15NitrokeyManager31set_encrypted_volume_read_writeEPKc

szszszsz commented 6 years ago

Hi! You need to have libnitrokey package updated as well. Having Nitrokey App newer than libnitrokey might result in such behavior. Other way around should work well.

suntorytimed commented 6 years ago

@szszszsz Hi, libnitrokey is installed in version 3.3

szszszsz commented 6 years ago

I see - this version should work. Another possibility is to have both built using a different versions of the compilers, which could generate a different symbol names/table. Could you give a try our AppImage release?

suntorytimed commented 6 years ago

The AppImage does work. I opened up a bug on openSUSE Open Build Service to fix the package.

szszszsz commented 6 years ago

Could you link it here in case they would have any suggestions?

suntorytimed commented 6 years ago

https://bugzilla.opensuse.org/show_bug.cgi?id=1096910

szszszsz commented 6 years ago

Thank you!

suntorytimed commented 6 years ago

After a rebuild with the new Qt libraries it still doesn't work for me. I have tried installing it on a clean VM with Tumbleweed and it works there (same snapshot level of Tumbleweed, same Kernel and same version of the packages). It seems like some kind of configuration or another package collides with the app.

szszszsz commented 6 years ago

A blind guess - perhaps you are using both packages from mixed sources/repositories on your original system (e.g. libnitrokey from a security updates, nitrokey-app from main system repository) and these happen to use different major compilers' versions. Sadly I do not know openSUSE enough to give other hints. Please let me know, if you would solve this.

suntorytimed commented 6 years ago

All Nitrokey packages are part of the same additional repository and build there. It shouldn't be affected by different compilers. But there were some Qt updates in the last week which could have an influence.

szszszsz commented 6 years ago

I see. Have you tried reinstalling the libnitrokey package?