samweisgamdschie
commented
1 year ago Hi! same here when trying to upgrade firmware from 1.0.1 to 1.4.0. Installed within a venv.
(venv) ~/python/nitrokey-app2/venv/bin $ nitropy nk3 reboot --bootloader
Command line tool to interact with Nitrokey devices 0.4.35
Please press the touch button to reboot the device into bootloader mode ...
(venv) ~/python/nitrokey-app2/venv/bin $ nitropy nk3 list
Command line tool to interact with Nitrokey devices 0.4.35
:: 'Nitrokey 3' keys
Critical error:
An unhandled exception occurred
Exception encountered: McuBootConnectionError()
--------------------------------------------------------------------------------
Critical error occurred, exiting now
Unexpected? Is this a bug? Would you like to get support/help?
- You can report issues at: https://support.nitrokey.com/
- Writing an e-mail to support@nitrokey.com is also possible
- Please attach the log: '/tmp/nitropy.log.s991ee1x' with any support/help request!
- Please check if you have udev rules installed: https://docs.nitrokey.com/nitrokey3/linux/firmware-update.html#troubleshooting
(venv) ~/python/nitrokey-app2/venv/bin $ pip freeze
altgraph==0.17.3
appdirs==1.4.4
argparse-addons==0.12.0
asn1crypto==1.5.1
astunparse==1.6.3
bincopy==17.10.3
bitstring==3.1.9
black==22.12.0
capstone==4.0.2
certifi==2022.12.7
cffi==1.15.1
charset-normalizer==3.1.0
click==8.1.3
click-command-tree==1.1.0
click-option-group==0.5.5
cmsis-pack-manager==0.2.10
colorama==0.4.6
commentjson==0.9.0
crcmod==1.7
cryptography==36.0.2
deepmerge==0.3.0
docutils==0.19
ecdsa==0.18.0
fastjsonschema==2.16.3
fido2==1.1.1
fire==0.5.0
flake8==6.0.0
flit==3.8.0
flit_core==3.8.0
frozendict==2.3.8
future==0.18.3
hexdump==3.3
humanfriendly==10.0
idna==3.4
intelhex==2.3.0
intervaltree==3.1.0
isort==5.12.0
Jinja2==3.0.3
lark-parser==0.7.8
libusb1==3.0.0
libusbsio==2.1.11
MarkupSafe==2.1.2
mccabe==0.7.0
milksnake==0.1.5
mypy==1.0.1
mypy-extensions==1.0.0
naturalsort==1.5.1
-e git+https://github.com/Nitrokey/nitrokey-app2.git@246a426469eb5b3cef805822df88defbc267ea3a#egg=nitrokeyapp
nkdfu==0.2
oscrypto==1.3.0
pathspec==0.11.1
platformdirs==3.5.0
prettytable==2.5.0
protobuf==3.20.3
psutil==5.9.5
pycodestyle==2.10.0
pycparser==2.21
pycryptodome==3.17
pyelftools==0.29
pyflakes==3.0.1
pyinstaller==5.9.0
pyinstaller-hooks-contrib==2023.2
pylink-square==0.11.1
pynitrokey==0.4.35
pyocd==0.31.0
pyocd-pemicro==1.1.5
pypemicro==0.1.11
PyQt5==5.15.9
PyQt5-Qt5==5.15.2
PyQt5-sip==12.12.1
PyQt5-stubs==5.15.6.0
pyserial==3.5
python-dateutil==2.7.5
pyudev==0.24.1
pyusb==1.2.1
PyYAML==5.4.1
requests==2.30.0
ruamel.yaml==0.17.22
ruamel.yaml.clib==0.2.7
six==1.16.0
sly==0.4
sortedcontainers==2.4.0
spsdk==1.7.1
termcolor==2.3.0
tlv8==0.10.0
tomli==2.0.1
tomli_w==1.0.0
tqdm==4.65.0
typing_extensions==4.3.0
urllib3==1.26.15
wcwidth==0.2.6
(venv) ~/python/nitrokey-app2/venv/bin $ python --version
Python 3.10.10
(venv) ~/python/nitrokey-app2/venv/bin $Here is the actual try:
(venv) ~/python/nitrokey-app2/venv/bin $ nitropy nk3 reboot --bootloader
Command line tool to interact with Nitrokey devices 0.4.35
Please press the touch button to reboot the device into bootloader mode ...
(venv) ~/python/nitrokey-app2/venv/bin $ nitropy nk3 update
Command line tool to interact with Nitrokey devices 0.4.35
Do you want to download the firmware version v1.4.0? [Y/n]:
Download v1.4.0: 100%|████████████| 894k/894k [00:00<00:00, 2.75MB/s]
Current firmware version: [unknown]
Updated firmware version: v1.4.0
Please do not remove the Nitrokey 3 or insert any other Nitrokey 3 devices during the update. Doing so may damage the Nitrokey 3.
Do you want to perform the firmware update now? [y/N]: y
Critical error:
An unhandled exception occurred
Exception encountered: McuBootConnectionError()
--------------------------------------------------------------------------------
Critical error occurred, exiting now
Unexpected? Is this a bug? Would you like to get support/help?
- You can report issues at: https://support.nitrokey.com/
- Writing an e-mail to support@nitrokey.com is also possible
- Please attach the log: '/tmp/nitropy.log.5s7pifk6' with any support/help request!
- Please check if you have udev rules installed: https://docs.nitrokey.com/nitrokey3/linux/firmware-update.html#troubleshooting
robin-nitrokey
sebastian-de
For some users, the NK3 firmware update fails with a
RuntimeError: generator didn't stop after throw().Workaround: Run
nitropy nk3 reboot --bootloaderbeforenitropy nk3 update.Full output:
Reports: