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Nix Packages collection & NixOS
MIT License
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Cannot sign in to Slack #301893

Open Pandapip1 opened 4 months ago

Pandapip1 commented 4 months ago

Describe the bug

When I try to sign in to slack, I am prompted by my browser to open Slack, but nothing happens and I am not signed in.

Steps To Reproduce

Steps to reproduce the behavior:

  1. Open Slack
  2. Click "Sign In to Slack"
  3. Sign in on the browser window that opens
  4. Click "Open Slack"

Expected behavior

I am signed in to Slack.

Screenshots

If applicable, add screenshots to help explain your problem.

image

image

Nothing happens:

image

Additional context

slack installed using nix profile install nixpkgs#slack

Notify maintainers

@mmahut @amaxine

Metadata

Please run nix-shell -p nix-info --run "nix-info -m" and paste the result.

[gavin@gavin-laptop-nixos-1:~]$ nix-info
system: "x86_64-linux", multi-user?: yes, version: nix-env (Nix) 2.18.2, nixpkgs: /nix/store/wx38bcq0bi8xhia8yq21syxlkf65fk4j-source

Add a :+1: reaction to issues you find important.

Pandapip1 commented 4 months ago

From the Slack support person:

Hi there,

Thanks for getting in touch with us today, although I'm very sorry for the trouble with signing in.

It looks like you are running into a bug that is currently on our engineering teams radar and being investigated. While this is being worked on, would you please try these steps to sign in on your desktop application?

Sign in to your workspace in a web browser.
Once you've successfully authenticated, head to[ https://my.slack.com/ssb/signin_redirect/fallback](https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.slack.com%2Fssb%2Fsignin_redirect%2Ffallback&data=05%7C02%7Cgavinjohn%40wustl.edu%7C5b110b3a301c40bef61b08dc5e2a04ac%7C4ccca3b571cd4e6d974b4d9beb96c6d6%7C0%7C0%7C638488781755025688%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=%2FFyQxzUoFpnLFeABXWlJseTZz8qcksHtlw%2FvNjTTsyw%3D&reserved=0)
Click the Copy sign-in key button.
With the sign-in key still on your clipboard, open the Slack app. You should be signed into Slack automatically.

Please let me know if you continue to run into trouble with this.

Best regards,

Redacted | Customer Experience Agent

augustebaum commented 3 months ago

Having the same issue on Sway. The "Copy sign-in key" doesn't seem to do anything for me.

215472 seems related.

Pandapip1 commented 3 months ago

I was successfully able to sign in on GNOME using the fallback method. I know that on Wayland, clipboard support is spotty.