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Nixtla / nixtla

TimeGPT-1: production ready pre-trained Time Series Foundation Model for forecasting and anomaly detection. Generative pretrained transformer for time series trained on over 100B data points. It's capable of accurately predicting various domains such as retail, electricity, finance, and IoT with just a few lines of code 🚀.
https://docs.nixtla.io
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nixtlats.core.api_error.ApiError: status_code: 429 #173

Open luoolu opened 7 months ago

luoolu commented 7 months ago

nixtlats.core.api_error.ApiError: status_code: 429, body: {'data': None, 'message': 'Too many requests', 'details': 'You have reached your request limit, email ops@nixtla.io to continue using the API', 'code': 'A20', 'requestID': 'HCJZ2U3PBY', 'support': 'If you have questions or need support, please email ops@nixtla.io'}

how to fix?

Nicky9529 commented 7 months ago

Hi, got the same message here too. _ApiError: status_code: 429, body: {'data': None, 'message': 'Too many requests', 'details': 'You have reached your request limit, email ops@nixtla.io to continue using the API', 'code': 'A20', 'requestID': 'PTZRRRWWL8', 'support': 'If you have questions or need support, please email ops@nixtla.io'}

wentixiaogege commented 7 months ago

that's cause we have only number of 1 requests..... but to finish a forecast, the sdk seems using multi requests....

BasilaryGroup commented 7 months ago

I'm having the same problem. I can't even get it to run with their canned example.

Exception has occurred: ApiError
status_code: 429, body: {'data': None, 'message': 'Too many requests', 'details': 'You have reached your request limit, email ops@nixtla.io to continue using the API', 'code': 'A20', 'requestID': 'DL4KET8WPK', 'support': 'If you have questions or need support, please email ops@nixtla.io'}
  File "C:\Users\David\ShearFrac\timegpt\gpt.py", line 12, in <module>
    fcst_df = timegpt.forecast(df, h=24, level=[80, 90])
nixtlats.core.api_error.ApiError: status_code: 429, body: {'data': None, 'message': 'Too many requests', 'details': 'You have reached your request limit, email ops@nixtla.io to continue using the API', 'code': 'A20', 'requestID': 'DL4KET8WPK', 'support': 'If you have questions or need support, please email ops@nixtla.io'}
AzulGarza commented 7 months ago

hey @luoolu, @Nicky9529, @wentixiaogege, @BasilaryGroup! Currently, the default number of tokens per user is restricted. We are trying to onboard as many users as possible. Please sign up here. :)

xxm1668 commented 7 months ago

@AzulGarza how to fix it?