Noitidart
commented
8 years ago Oh yikes, thanks so much for this level of detail.
What distro of Linux are you on?
Open sojusnik opened 8 years ago
Noitidart
commented
8 years ago Oh yikes, thanks so much for this level of detail.
What distro of Linux are you on?
sojusnik
commented
8 years ago Ubuntu Gnome 15.10. Will upgrade asap to 16.04.
Noitidart
commented
8 years ago Thanks for that info, is there anything you recall to reproduce this, I wasn't able to reproduce it, my hunch of what caused it was not right.
sojusnik
commented
8 years ago These crashes occur randomly, without any clues. Just use the shortcut, then switch to another tab or window, open a page and press again, repeat, until Firefox crashes.
sojusnik
commented
8 years ago Still happens with the new version of NativeShot under Firefox 48:
Add-ons: flatbm%40xuldev.org:1.12,ubufox%40ubuntu.com:3.2,gnome-keyring-integration%40sebastianwick.net:0.11,tagsieve%40grue.in:4.4.2,%7B5384767E-00D9-40E9-B72F-9CC39D655D6F%7D:1.5.0.9,abhere2%40moztw.org:48.0.20160817,%7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:3.9,cwwb%40dietrich.cx:3.4.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:48.0,add-to-searchbox%40maltekraus.de:2.9,jid0-HYNmqxA9zQGfJADREri4n2AHKSI%40jetpack:1.3.2,close-other-tabs-shortcuts%40toolbar.org:1.1.2,jid0-105eGBfutA8RahNXKJRXP7CPNs0%40jetpack:2.2.1-signed.1-signed,GlobalZoom%40jetpack:1.3,jid1-AahxeYITR16k5Q%40jetpack:1.2.3,jid1-OoNOA6XBjznvLQ%40jetpack:1.9.7,languagetool-webextension%40languagetool.org:1.0.1,amptra%40keepa.com:2.77,jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg%40jetpack:1.5.4,%40mendeleyimporter:1.5.0,firefox%40mega.co.nz:3.5.3,uBlock0%40raymondhill.net:1.9.6,%7B7b1bf0b6-a1b9-42b0-b75d-252036438bdc%7D:48.2,e10srollout%40mozilla.org:1.2,firefox%40getpocket.com:1.0.4,loop%40mozilla.org:1.4.4,langpack-de%40firefox.mozilla.org:48.0,langpack-en-GB%40firefox.mozilla.org:48.0,NativeShot%40jetpack:1.9
AddonsShouldHaveBlockedE10s: 1
BuildID: 20160728203720
CrashTime: 1473763719
E10SCohort: disqualified-test
EMCheckCompatibility: true
Email: xxx@yyy.com
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1470394318
Notes: OpenGL: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile -- 3.0 Mesa 11.2.0 -- texture_from_pixmap
FP(D000-L10000-W00000000-T0000)
OOMAllocationSize: 4
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 887
StartupTime: 1473763443
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20160728203720","version":"48.0","vendor":"Mozilla","platformVersion":"48.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20160826.01"},"partner":{"distributionId":"canonical","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":["ubuntu "]},"system":{"memoryMB":3835,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":58,"stepping":9,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2500,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"4.4.0-36-generic","locale":"de-AT"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile ","vendorID":"Intel Open Source Technology Center","deviceID":"Mesa DRI Intel(R) Ivybridge Mobile ","subsysID":null,"RAM":null,"driver":null,"driverVersion":"3.0 Mesa 11.2.0","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"disqualified-test","telemetryEnabled":false,"locale":"de","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtab.url":"<user-set>","browser.newtabpage.enhanced":false,"browser.search.suggest.enabled":false,"browser.startup.homepage":"<user-set>","browser.urlbar.suggest.searches":true,"privacy.donottrackheader.enabled":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":16539},"addons":{"activeAddons":{"flatbm@xuldev.org":{"blocklisted":false,"description":"Makes the Bookmarks and History Sidebars a flat list view.","name":"Flat Bookmarks","userDisabled":false,"appDisabled":false,"version":"1.12","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16540,"updateDay":16688,"signedState":2,"isSystem":false},"ubufox@ubuntu.com":{"blocklisted":false,"description":"Ubuntu Firefox Paket.","name":"Ubuntu Modifications","userDisabled":false,"appDisabled":false,"version":"3.2","scope":8,"type":"extension","foreignInstall":true,"hasBinaryComponents":false,"installDay":16450,"updateDay":16696,"signedState":2,"isSystem":false},"gnome-keyring-integration@sebastianwick.net":{"blocklisted":false,"description":"Store passwords and form logins in GNOME Keyring. 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It can ","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-gnome-shell-integration"],"updateDay":16939}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.6","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
Throttleable: 1
UptimeTS: 276.46625598
Vendor: Mozilla
Version: 48.0
useragent_locale: de
This report also contains technical information about the state of the application when it crashed.No way!! I'll try to address this. I'm working on an emergency release for v1.10 as I forgot to import the old history file. And the performance of the dashboard without pagination is real bad.
Noitidart
commented
8 years ago @sojusnik may you please try this addon - https://addons.mozilla.org/en-US/firefox/addon/topick/
It uses the same global hotkey technique. If that never crashes, it must be something in my screenshot proc.
Noitidart
commented
8 years ago @sojusnik did pressing the hotkey with the Topick addon? Did it crash?
Can you please try to get it to crash and when you get "Send bug reprot to mozilla" Can you please send it, then open up browser and go to about:crashes and then click on the most recent submission and share that link with me please
Noitidart
commented
8 years ago Hi @sojusnik I was trying to land an emergency release of v1.10 and wanted to include this fix. Would you be able to please chat with me? I am on the mozilla irc channels, here is a HTML5 client that links straight in - https://client00.chat.mibbit.com/?url=irc%3A%2F%2Firc.mozilla.org%2F%23jsctypes
My user name is noit.
I would really love to spend some one on one time with you to fix this please.
Every now and then Firefox (47) is crashing when using the print-screen hotkey.
The Mozilla Crash Report shows: