Unable to execute on MaC, Catalina 10.15.7

[ricciocri]

Hello, I just downloaded for the first time the release 0.3 and moved it on the application directory. When I start it I just get a blank screen and nothing happen.

If I run the app from the cli I get:

/Applications/Leapp.app/Contents/MacOS/Leapp
12:35:29.461 › Setupping workspace for the first time
feedURL https://update.electronjs.org/Noovolari/leapp/darwin-x64/0.3.0
requestHeaders { 'User-Agent': 'update-electron-app/2.0.1 (darwin: x64)' }
checking-for-update
update-not-available
(node:22785) DeprecationWarning: Passing functions, DOM objects and other non-cloneable JavaScript objects to IPC methods is deprecated and will throw an exception beginning with Electron 9.

My blank screen:

[andreacavagna01]

Hi @ricciocri, could give us the log files?

You find them in this directory: ~/Library/Logs/Leapp/log.log

I'm using This version of Catalina, and it works fine so I need some additional logs.

Thanks for reporting!

[ricciocri]

Sure, :

cat ~/Library/Logs/Leapp/log.log
[2020-11-04 12:23:08.827] [info] Setupping workspace for the first time
[2020-11-04 12:23:08.831] [warn] directory leapp or aws already exist

Let me know if you need more information.

[andreacavagna01]

There is an issue for the first time you open the application after a release is downloaded that will be automatically fixed in you close and reopen the application.

We are working to fix this issue, maybe later I need some additional information.

Andrea

[andreacavagna01]

let me know if the error persists, thanks

[ricciocri]

Hello Andrea, Thanks for the fast answer.

Unfourtanely nothing changed, the only way I found to close the application is a kill from the cli, and if I re-open it I have the same blank screen.

These are the processes while it hangs:

$ ps -ef |grep -i leap
  501 24760     1   0  3:11pm ??         0:01.98 /Applications/Leapp.app/Contents/MacOS/Leapp
  501 24762 24760   0  3:11pm ??         0:00.31 /Applications/Leapp.app/Contents/Frameworks/Leapp Helper (GPU).app/Contents/MacOS/Leapp Helper (GPU) --type=gpu-process --field-trial-handle=1718379636,18105711839388572681,10770464254346193589,131072 --enable-features=WebComponentsV0Enabled --disable-features=SpareRendererForSitePerProcess --gpu-preferences=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 --use-gl=swiftshader-webgl --shared-files
  501 24764 24760   0  3:11pm ??         0:00.09 /Applications/Leapp.app/Contents/Frameworks/Leapp Helper.app/Contents/MacOS/Leapp Helper --type=utility --field-trial-handle=1718379636,18105711839388572681,10770464254346193589,131072 --enable-features=WebComponentsV0Enabled --disable-features=SpareRendererForSitePerProcess --lang=it --service-sandbox-type=network --shared-files
  501 24765 24760   0  3:11pm ??         0:03.95 /Applications/Leapp.app/Contents/Frameworks/Leapp Helper (Renderer).app/Contents/MacOS/Leapp Helper (Renderer) --type=renderer --field-trial-handle=1718379636,18105711839388572681,10770464254346193589,131072 --enable-features=WebComponentsV0Enabled --disable-features=SpareRendererForSitePerProcess --disable-gpu-compositing --lang=it --app-path=/Applications/Leapp.app/Contents/Resources/app.asar --node-integration --no-sandbox --no-zygote --enable-remote-module --background-color=#fff --enable-websql --disable-electron-site-instance-overrides --num-raster-threads=4 --enable-zero-copy --enable-gpu-memory-buffer-compositor-resources --enable-main-frame-before-activation --renderer-client-id=4 --no-v8-untrusted-code-mitigations --shared-files

[urz9999]

Managed to replicate the issue, just the time for fixing it and I will push 0.3.1

[ricciocri]

I confirm that with 0.3.1 all works correctly. Now I just discovered that onelogin is not supported..but this is another thing ;)

Thanks

[andreacavagna01]

We are planning to add more integrations as soon as possible! We are working on AWS SSO now!

38

Are you using OneLogin as an identity provider or through AWS SSO?