"Script Extender update Failed; make sure you're connected to the internet and try again. Unable to download manifest: (35) SSL connect error"

[KamikazeTacos]

I have attempted solutions to common problems

Yes

I have checked that my game version is supported

Yes

OS

Windows 10

Platform

Steam

Description

I have done a clean install of BG3 according to https://wiki.bg3.community/Tutorials/Mod-Use/How-to-remove-mods. I run the game with no added files and everything works perfectly. However, as soon as I install the .dll file for SE, I receive a popup saying

"Script Extender update Failed; make sure you're connected to the internet and try again. Unable to download manifest: (35) SSL connect error"

The game launches after that, but SE is clearly not running as I do not see the build number under the Larian Studios build number on the main screen. I can still create new saves and load old ones. As soon as I remove the .dll, things work again. I have tried manualling downloading SE through the github and the vortex site (I know that is no the official one, but I was trying different solutions) and through the tool tab in Mod Manager. They all produce the same result.

I have done a lot of digging on the internet and found no results that resolve things for me.

Indications

I have been doing this with no other mods installed, so I am pretty certain that my problem is with SE, not another mod.

Diagnostic Files

BG3 Diagnostic Data.txt

Steps to Reproduce

No response

Expected Behavior

No response

Actual Behavior

No response

[SkebbZ]

Probably a DNS issue. Are you running Pihole or anything like that? Otherwise, try https://developers.cloudflare.com/1.1.1.1/setup/windows/ (use 1.1.1.1 resolver).

Other possible reasons:

Since your error mentions SSL, is your computer date, year, day, clock, timezone, et cetera correct? If not, fix that. Are you running any firewall software?

Also, duplicate of #447

[KamikazeTacos]

Sorry about the duplicate, I would have looked at that if I had found it (I promise I did a lot of searching).

I tried the 1.1.1.1 resolver, however it did not fix it. (I am on school internet so I might not be able to manipulate that in the proper way, though it did seem to save when I clicked on it again). I am not running Pihole or anything like that. I don't actually know what that is.

I just synced my computer's date and time and that was not the problem.

I am not personally running any firewalls, but again, I am on college internet so they could be running things on their end. Is it worth talking to their IT department or are there other things I can try first?

[SkebbZ]

The IT department won't be able to help you unless you know what domain/IP address is failing to resolve, unless they are feeling extremely helpful and go to look up your queries.

If you open a terminal (searching CMD should find it) and write nslookup bg3se-updates.norbyte.dev Do you get the address?

[KamikazeTacos]

This is what comes back when I use that line.

C:\Users(name)>nslookup bg3se-updates.norbyte.dev Server: UnKnown Address: 2606:4700:4700::1111

*** UnKnown can't find bg3se-updates.norbyte.dev: No response from server

[SkebbZ]

Definitely seems like a DNS issue then, make sure you completed the previous link I sent successfully.

If that doesn't work, try Google DNS or a VPN.

When done correctly, you should get something like this (red crossed out lines are unique to my setup, ignore)

Note: if you are on a WiFi network using 802.1x (requires both username and password to connect), then they may be blocking you from manually defining your DNS-server outside of using a VPN. In that case, set DNS back to auto and use a VPN.