NorthernMan54 / homebridge-alexa

Expose your homebridge controlled devices to Amazon Alexa.
https://www.homebridge.ca
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Still getting Trial Expired Email #520

Closed userbosco closed 2 years ago

userbosco commented 2 years ago

Hey again - I set up my cloud subscription on 05/08, then got an email today (05/10) saying it's expired. Do I need to be concerned about this?

NorthernMan54 commented 2 years ago

I went and poked around the system and see that you have 2 accounts with the same email address ( not an issue ), and one of them has an active valid subscription ( McFly.. ) and the other has an expired trial ( Userbosco ). And the email was in regards to the Userbosco account and I looked at the Userbosco account dashboard, and it has not been used.

So your good.

The system will remove Userbosco automatically in a few weeks of no activity.

userbosco commented 2 years ago

Thanks man! Curious, you look at the user name issue?

On Tue, May 10, 2022 at 6:05 PM Northern Man @.***> wrote:

I went and poked around the system and see that you have 2 accounts with the same email address ( not an issue ), and one of them has an active valid subscription ( McFly.. ) and the other has an expired trial ( Userbosco ). And the email was in regards to the Userbosco account and I looked at the Userbosco account dashboard, and it has not been used.

So your good.

The system remove remove Userbosco automatically in a few weeks of no activity.

— Reply to this email directly, view it on GitHub https://github.com/NorthernMan54/homebridge-alexa/issues/520#issuecomment-1122933456, or unsubscribe https://github.com/notifications/unsubscribe-auth/AY7AJ3LRRKWWUINDNNMC6S3VJLMR3ANCNFSM5VSSPZQQ . You are receiving this because you authored the thread.Message ID: @.***>

NorthernMan54 commented 2 years ago

Wasn't the issue that the username is case sensitive ? I was going to add some commentary to the configuration screen reminding people that both the username and passwords are case sensitive.

userbosco commented 1 year ago

Correct

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From: Northern Man @.> Sent: Tuesday, May 10, 2022 6:28:44 PM To: NorthernMan54/homebridge-alexa @.> Cc: userbosco @.>; Author @.> Subject: Re: [NorthernMan54/homebridge-alexa] Still getting Trial Expired Email (Issue #520)

Wasn't the issue that the username is case sensitive ? I was going to add some commentary to the configuration screen reminding people that both the username and passwords are case sensitive.

— Reply to this email directly, view it on GitHubhttps://github.com/NorthernMan54/homebridge-alexa/issues/520#issuecomment-1122961500, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AY7AJ3IAPB4WJ5BY47WHHE3VJLPJZANCNFSM5VSSPZQQ. You are receiving this because you authored the thread.Message ID: @.***>