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Nosto / nosto-magento

Magento extension for Nosto
https://marketplace.magento.com/nosto-nosto-tagging.html
Open Software License 3.0
27 stars 24 forks source link

Indexer not found exception after upgrade from version 3.* to 4.* #560

Closed spinsch closed 4 years ago

spinsch commented 4 years ago

Magento version(s) used: OpenMage LTS 1.9.4.x Extension version(s) affected: 3.6.1

Description
Magento throws an exception in the Backend because the Nosto Indexer still registers in the database after the update but the file is no longer present.

How to reproduce
Install extension version 3.6.1 and then make an upgrade to latest release

Possible Solution
Remove nosto indexer from database table index_process

edited: fixed version

fairlane commented 4 years ago

Hi @spinsch thanks for reporting this. Could you please describe the exact steps how to reproduce the issue?

spinsch commented 4 years ago

hi @hannunosto sorry for not answering for so long.

i found the problem with magento myself. if you disable the magento cache before updating, there are no problems.

To answer your question: I had all Magento caches active and replaced the extension in version 3.6.1 with the newest one (files). After the first request in the backend the error occurred. Because in config.xml the indexer was deleted but the cache was still active, Magento threw an error because it still registered the indexer in the cache but did not have the files anymore.

fairlane commented 4 years ago

Ok @spinsch thanks for getting back to this. I'm closing this for now. We'll reopen if needed.