Submitter: Wendy Matheson
Email: mathesonwendy@gmail.com
Beta site does not seem to play nicely with Citrix. I can open it just fine at home (Win 8, Firefox). I have opened it on occasion from work, but most times not. There is no error message - including a timeout message. The page remains blank and in a continual 'loading' status. Work computer is Win 7, Firefox, but it is behind a Citrix connection and firewalls - I'm afraid I don't know the exact configuration of the firewalls as that's not my area. The main Novlr website - and this bug tracker - opens just fine.
Note: This may be on MY end (our infrastructure here is notoriously...sporadic), but I thought you may want to know about it - to fashion a caveat warning, if nothing else. I fully understand if this is something you are unable to fix on your side, but please let me know if you have specific tests you would like me to run.
Submitter: Wendy Matheson Email: mathesonwendy@gmail.com Beta site does not seem to play nicely with Citrix. I can open it just fine at home (Win 8, Firefox). I have opened it on occasion from work, but most times not. There is no error message - including a timeout message. The page remains blank and in a continual 'loading' status. Work computer is Win 7, Firefox, but it is behind a Citrix connection and firewalls - I'm afraid I don't know the exact configuration of the firewalls as that's not my area. The main Novlr website - and this bug tracker - opens just fine.
Note: This may be on MY end (our infrastructure here is notoriously...sporadic), but I thought you may want to know about it - to fashion a caveat warning, if nothing else. I fully understand if this is something you are unable to fix on your side, but please let me know if you have specific tests you would like me to run.