NuGet / NuGetGallery

NuGet Gallery is a package repository that powers https://www.nuget.org. Use this repo for reporting NuGet.org issues.
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Not able to access our nuget.org account 'view profile' page. #10025

Open Kesavaraman123 opened 1 week ago

Kesavaraman123 commented 1 week ago

Describe the bug

We are experiencing a problem with our NuGet.org account. When we click on the "View Profile" link, the page fails to load and instead displays an "Internal Server Error" message. This issue prevents us from accessing our profile information and managing our account effectively.

Our profile Link: https://www.nuget.org/profiles/SyncfusionInc

We kindly request your support to resolve this issue promptly. Please investigate the cause of the internal server error and provide a solution so we can access our profile without any further problems.

Repro Steps

Click below profile link it not loading, https://www.nuget.org/profiles/SyncfusionInc

Expected Behavior

The profile page should load correctly, displaying all relevant account and profile information without any errors.

Screenshots

image

Additional Context and logs

No response

erdembayar commented 5 days ago

@advay26 Could you please take a look into this? We can repro this issue.

erdembayar commented 5 days ago

cc @mariaghiondea