nil skSession

[jkgneu12]

Reported by: @Catharsis68

There is an issue with ASR in the sample app. After viewDidLoad in SKSASRViewController there's an error. skSession = SKSession(url: URL(string: SKSServerUrl), appToken: SKSAppKey) and skSession is still nil.

[Saravana181187]

@jkgneu12 Yes before my app was worked but it doesn't work for past few days only.

[jkgneu12]

@Saravana181187 - Your credentials probably expired. Login to https://developer.nuance.com. Navigate to My Account. And make sure it says you have "Sandbox Access" and it is not expired. If it is expired, click "Extend Sandbox Access".

[portguas]

Hi, I got the same issue. I create my app today，I use the "Sandbox Access " parameters in "SKSConfiguration.mm". It still shows the error below: failed with error = Error Domain=SpeechKitErrorDomain Code=4 "Cloud transaction reported an error." UserInfo={NSUnderlyingError=0x1655b740 {Error Domain=NMTErrorDomain Code=0 "(null)"}, NSLocalizedDescription=Cloud transaction reported an error.} Any help? Thank you.

[jkgneu12]

@portguas Are you still seeing this issue? It does take up to 10 minutes for sandbox credentials to be activated after activating your account.

[portguas]

@jkgneu12 I still got the issue on ios 10.2.1, but it works well on ios 9.3.5 So any suggestions？ Thank you.

[jkgneu12]

@portguas Make sure you:

1. Add NSMicrophoneUsageDescription to your Info.plist:

    <key>NSMicrophoneUsageDescription</key>
    <string>Microphone access is required for speech recognition.</string>

2. Enable "Keychain Sharing"

[portguas]

@jkgneu12 I have double checked the settings and ensure they are right. Only in the new os(10.2.1) has a problem. Thank you.

[jkgneu12]

Hey @portguas I'm not sure what the issue is. You can email your project and I can take a look, or you can just email me your credentials and I can try them on my end. Thanks.

[AabanTariq]

Brother Can I use these sandbox credentials on real devices (not simulator) for testing purpose

[jkgneu12]

@AabanTariq Absolutely. Just don't put your app in the app store with them.

[AabanTariq]

Brother @jkgneu12 , viewDidload of my viewController hits a call for speaking a sentence.

skSession!.speak("Welcome to abc xyz", withLanguage: "eng-USA", options: nil, delegate: self)

now 40 percent of times, application speaks this sentence correctly and timely. But mostly it won't speaks out. And similar behaviour for other calls. Your assistence would really be thankfull.

[jkgneu12]

@AabanTariq Do you have any logs for when this fails? Do you have a strong Internet connection?

[AabanTariq]

Brother @jkgneu12 , Suppose I have slow internet connection. Won't it speaks or would it take some time to speak? As concerned with logs, Speak Request completed successfully, i mean logs are not reporting any problem.

[jkgneu12]

@AabanTariq It should eventually speak even with a slow connection. I could help you dig further but will need logs or you could email me your application.

[denismurphy]

@jkgneu12 can not get the sample application to work when i try init SKSession it returns nil there no logging from speechkit i've updated app key, app id and server url, added permission for microphone and keychain sharing "com.nuance.SpeechKitSample"

[jkgneu12]

@denismurphy Please check that your credentials have not expired. In the Nuance Developer's Portal, you should be able to see if your Sandbox Credentials have expired, and if they have you can Extend Access. Then you may have to wait up to 10 minutes for the credentials to start working again.

[rohit-althea]

@jkgneu12 Is there any API to check account is expired or not ? NUSASession.shared().isNHIDEnabled() is this works for the same ? when to use isNHIDEnabled ?

[RuchiraMore15]

Hi @jkgneu12 ,

I am facing one issue in "SpeechKitSample" from Nuance Developer SDK sample.

Error : didReceiveAudio didFailWithError: Error Domain=SpeechKitErrorDomain Code=1 "Cloud transaction reported an error." UserInfo={NSLocalizedDescription=Cloud transaction reported an error., NSUnderlyingError=0x1c0844710 {Error Domain=NMTErrorDomain Code=268369920 "(null)"}}. (null) willBeginPlaying didFinishPlaying

As I have seen previous problems and solutions above. But didn't worked for me. Today only I have created account on "Nuance Developer".

[RuchiraMore15]

Where to find the NLU Context Tag for Nuance Speech kit configuration

// Only needed if using Mix.nlu NSString* SKSNLUContextTag = @"!NLU_CONTEXT_TAG!";

I am not able to login by using Nuance credentials --> https://developer.nuance.com/mix