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OCA / connector-telephony

Odoo modules for telephony integration
GNU Affero General Public License v3.0
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[v12] No call when clicking on a phone number (click2dial) #208

Closed Luhovyi-Nazarii closed 2 years ago

Luhovyi-Nazarii commented 4 years ago

Hi. My configuration: Centos 7, asterisk 11 (issabel), odoo 12, the corresponding version of click2dial with all the dependencies. In the user’s settings, the option “Propose to create a call in the CRM after a click2dial” is selected.

Problem: An outgoing call through click2dial does not work (when you click on the "phone number" in the client’s card) Instead of making a call, the browser suggests choosing a device. The same thing happens if the option is not selected.

The same configuration, but with odoo 10 and the corresponding version of click2dial, works fine when you click on the "Dial button" in the client’s card.

Luhovyi-Nazarii commented 4 years ago

Assembled on ubuntu 18.04, the situation is the same. When you click on the phone number there is no entry in the odoo log file. odoo-server.log log_level = debug: https://drive.google.com/file/d/1hUN89NQezJkGhyvRm9E84Xpczp7bVxTd/view 5e7b67ff0729r Odoo-Google-Chrome please, help

github-actions[bot] commented 2 years ago

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