OCA / social

Addons concerning odoo's social ERP features and messaging in general
https://odoo-community.org/project/99
GNU Affero General Public License v3.0
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[15.0] mail_drop_target - RPC_ERROR Odoo Server Error - (bug) #1344

Open khaemm opened 7 months ago

khaemm commented 7 months ago

module: mail_drop_target version: 15.0

Steps to reproduce I am on Windows 10. I have Thunderbird opened, with a list of mail on it. I have Odoo opened on CRM with Firefox. I made a "Click and move" on the CRM note part.

Current behavior After a moment, I had an error message : Traceback (most recent call last): File "/odoo/odoo-server/odoo/addons/base/models/ir_http.py", line 237, in _dispatch result = request.dispatch() File "/odoo/odoo-server/odoo/http.py", line 687, in dispatch result = self._call_function(self.params) File "/odoo/odoo-server/odoo/http.py", line 359, in _call_function return checked_call(self.db, *args, *kwargs) File "/odoo/odoo-server/odoo/service/model.py", line 94, in wrapper return f(dbname, args, kwargs) File "/odoo/odoo-server/odoo/http.py", line 348, in checked_call result = self.endpoint(*a, kw) File "/odoo/odoo-server/odoo/http.py", line 916, in call return self.method(*args, *kw) File "/odoo/odoo-server/odoo/http.py", line 535, in response_wrap response = f(args, kw) File "/odoo/odoo-server/addons/web/controllers/main.py", line 1343, in call_kw return self._call_kw(model, method, args, kwargs) File "/odoo/odoo-server/addons/web/controllers/main.py", line 1335, in _call_kw return call_kw(request.env[model], method, args, kwargs) File "/odoo/odoo-server/odoo/api.py", line 460, in call_kw result = _call_kw_model(method, model, args, kwargs) File "/odoo/odoo-server/odoo/api.py", line 433, in _call_kw_model result = method(recs, *args, **kwargs) File "/odoo/custom/addons/mail_drop_target/models/mail_thread.py", line 39, in message_drop result = self_message_process.message_process( File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 1123, in message_process routes = self.message_route(message, msg_dict, model, thread_id, custom_values) File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 980, in message_route route = self._routing_check_route(message, message_dict, route, raise_exception=True) File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 786, in _routing_check_route self._routingwarn(('model %s does not accept document creation', model), message_id, route, raise_exception) File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 652, in _routing_warn raise ValueError(short_message) Exception

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/odoo/odoo-server/odoo/http.py", line 643, in _handle_exception return super(JsonRequest, self)._handle_exception(exception) File "/odoo/odoo-server/odoo/http.py", line 301, in _handle_exception raise exception.with_traceback(None) from new_cause ValueError: Boîte de réception non disponible – Le modèle res.users n'accepte pas la création de documents

Expected behavior Normaly, the mail will have to go in the notes of opportunity.

I can give you more details if necessary.

Can someone help me please ?

Thanks, Best regards, Emmanuel