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OCSInventory-NG / WindowsAgent

OCS Inventory NG Agent for Windows
http://www.ocsinventory-ng.org/
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ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #500> #282

Closed newe-x closed 8 months ago

newe-x commented 8 months ago

It's hard to solve a problem when important details are missing, that why we added this template, to help you and us.

General information

Operating system : Windows 10

OCS Inventory information

Windows agent version : Windows-Agent-2.3.1.1

Problem's description

After installing the agent and the server, I can't perform the inventory, I've changed the agent version several times and it happens every time, can anyone help me?

Inventory log file ( optional )

Starting OCS Inventory NG Agent on Tuesday, December 26, 2023 14:58:16. AGENT => Running OCS Inventory NG Agent Version 2.3.1.1 AGENT => Using OCS Inventory NG FrameWork Version 2.3.1.1 AGENT => Loading plug-in(s) DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins> DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found AGENT => Using network connection with Communication Server COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll> AGENT => Using Communication Provider Version <2.3.1.1> AGENT => Sending Prolog DID_CHECK => Read DeviceID and MACs in file COM SERVER => Initializing cURL library for sendRequest COM SERVER => Using cURL without server authentication COM SERVER => Disabling cURL proxy support COM SERVER => Disabling cURL SSL server validation support COM SERVER => Sending HTTP Post request to URL http://my_ip/ocsinventory COM SERVER => HTTP Post response received <HTTP Status Code #500> COM SERVER => Cleaning cURL library ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #500> AGENT => Unloading communication provider AGENT => Unloading plug-in(s) AGENT => Execution duration: 00:00:00.

gillesdubois commented 8 months ago

Hi,

Error 500 mean you have a server side error. Check the apache log.

If that's not enough, you can enable 'DBI_PRINT_ERROR" in the z-ocsinventory-server.conf file.

Regards, Gilles DUBOIS.

newe-x commented 8 months ago

Hi, Gilles.

My apache log is

[Wed Dec 27 10:21:19.319258 2023] [perl:error] [pid 400296] [client my_ip:50615] Can't call method "rollback" on an undefined value at /usr/local/share/perl/5.34.0/Apache/Ocsinventory/Server/System.pm line

Can you help me?

newe-x commented 8 months ago

I managed to solve it!

https://ask.ocsinventory-ng.org/11582/ocs-server-2-6-no-communication-with-clients

newe-x commented 8 months ago

Thanks, Gilles.

gillesdubois commented 8 months ago

The link you sent is basically what I would have told you to check next :) Glad you managed to fix your issue.

Regards, Gilles DUBOIS.

newe-x commented 8 months ago

Good morning Gilles. Have a question. I need to inventory a remote network with ocs via SNMP. The servers are connected, but the ocs does not identify the networks.

Is there a way to perform this network discovery?