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OGRECave / ogre

scene-oriented, flexible 3D engine (C++, Python, C#, Java)
https://ogrecave.github.io/ogre/
MIT License
3.96k stars 974 forks source link

Forum registration via gmail not possibele #2924

Open professor-oats opened 1 year ago

professor-oats commented 1 year ago

Hello. This issue is about registration in the support forum.

I have started to learn and develop in OGRE and I'd like to register at the support forum. It says if there are troubles registering I may have to contact an admin and I am clueless in where else to reach out.

I have started the registration process and both my username and email can be found when querying for a new registration email: I still lack the activation email after several attempts. None in spam folder and none in main folder.

The username, at the support forum, I want to register is professor_oats.

Do you know who I can contact with this issues?

Kind regards, Johnny T

paroj commented 1 year ago

I just manually triggered reactivation of your account. If you do not get any mail again, gmail might be bouncing our emails and I will need to dig through the logs..

professor-oats commented 1 year ago

Thank you. I have rechecked and still there is no activation email. I can try with an email from another provider if gmail bounces.

paroj commented 1 year ago

I have manually activated your account. Seems gmail is now using a more restrictive mail policy that I will need to look into at some point..

darksylinc commented 1 year ago

Someone else complained about the same issue and I had to manually activate it. I noticed the IP address from where here registered from was IPv6.

Perhaps that is somehow related?

paroj commented 1 year ago

Perhaps that is somehow related?

no, we get 550-5.7.26 errors from gmail: https://support.google.com/mail/answer/81126#authentication

paroj commented 11 months ago

you can now link an existing forums account to your gmail account via oauth. registration with gmail is still not possible though

VENTDEV commented 9 months ago

The Email cartels have been trying to break independent SMTP servers for a few years now. Ideally, they want you to use their stack.

I'm not getting 550s, but deliverability with my servers is pretty low. I often land in spam when I reply to people cold contacting me! Not to mention forum registration.

I digress.

Check your DMARC policies. 550s normally come from that. There are a few tools on the net that you can shoot emails to with an Ogre domain, and it'll give you errors in your SPF, DKIM, DMARC, RDNS, etc. It's likely one of these causing the 550s. Once you get that fixed, you'll find everything landing in spam. :D

Honestly, if I wasn't running a business, I'd ban Gmail and send them rejection return mail. Sadly, refusing to buy SMTP access from a bulk sender is about as far as I am willing to go.