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OHDSI / Atlas

ATLAS is an open source software tool for researchers to conduct scientific analyses on standardized observational data
http://atlas-demo.ohdsi.org/
Apache License 2.0
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Configurable initialization timeout and splash screen #2865

Closed clarkevans closed 1 year ago

clarkevans commented 1 year ago

We are running Atlas with WebAPI as a "cloud function". Hence, when the service is requested, it may take a bit of time for it to respond during startup. Currently, Atlas doesn't wait much longer or provide a loading page, what the user sees is...

Application initialization failed Unable to connect to an instance of the WebAPI. Please contact your administrator to resolve this issue.

Waiting a few seconds and refreshing solves the problem. However, this is a user experience problem for us. What we'd like to have is a configurable splash screen plus a longer timeout before an error is shown.

We've not tested, but there could also be similar challenges where the cloud function unloads during longer periods of being idle.

clarkevans commented 1 year ago

Let's withdraw this ticket pending more investigation.