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ONLYOFFICE / CommunityServer

Free open source office suite with business productivity tools: document and project management, CRM, mail aggregator.
http://www.onlyoffice.com
Apache License 2.0
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Auto sync LDAP data not work #488

Open MorganReid opened 1 year ago

MorganReid commented 1 year ago

Automatic synchronization is turned on(every day at 8:00 am) . image

But no work the next day. The possible reason is that it is either not executed or an execution error occurs. Where can I see the log information or enable it?

I synced manually(Click the sync button) and the data can be synchronized. So there should be no problem with the ldap configuration.

Carazyda commented 1 year ago

Hello @MorganReid please check web.log or web.api.log for errors.

MorganReid commented 12 months ago

Hello @MorganReid please check web.log or web.api.log for errors.

Thank you very much for your reply. I deployed onlyoffice-community-server through docker and entered the container of this service.

No matter whether it is automatic synchronization or manual synchronization, there is no output in /var/log/onlyoffice/web.log or /var/log/onlyoffice/web.api.log.

But when I click sync manually, there is a record in /var/log/onlyoffice/nginx.access.log 172.18.0.4 - - [29/Nov/2023:08:12:58 +0000] "GET /api/2.0/settings/ldap/sync HTTP/1.1" 200 231 "-" "-"

Is there any way to verify whether auto sync is turned on?

I checked the official documentation and found that I can first obtain the token by curl api/2.0/authentication.json , then synchronize data by curl api/2.0/settings/ldap/sync, but this requires me to write a cronjob myself.

If possible, I still want to use the default automatic synchronization.

Carazyda commented 12 months ago

Please specify what version of the community server you have?

MorganReid commented 12 months ago

Please specify what version of the community server you have?

12.5.2

Carazyda commented 12 months ago

Please also check web.controlpanel.log for errors.

MorganReid commented 12 months ago

Please also check web.controlpanel.log for errors.

Thank you very much for your reply.I entered the container of controlpanel service.

when I click sync manually, there is some records in/var/log/onlyoffice/web.controlpanel.11-30.log

2023-11-30 06:57:25 - info: settings/ldap/status
2023-11-30 06:57:26 - info: settings/ldap/status
2023-11-30 06:57:27 - info: settings/ldap/status
2023-11-30 06:57:28 - info: settings/ldap/status

But when it is automatic synchronization ,there is no log in/var/log/onlyoffice/web.controlpanel.11-30.log.

So automatic synchronization should not be scheduled for execution.