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ONLYOFFICE / DesktopEditors

An office suite that combines text, spreadsheet and presentation editors allowing to create, view and edit local documents
https://www.onlyoffice.com
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DesktopEditors blurry on Gnome with fractional scaling #1415

Closed d3vilguard closed 7 months ago

d3vilguard commented 8 months ago

This issue is unique.

Operating System

Linux (RPM package)

Version information

7.5.0

Expected Behavior

On Gnome (Wayland) when fractional scaling is enabled, the application should scale to 125% without the interface and displayed documents being blurry.

Actual Behavior

In it's current state, when fractional scaling is applied globally in Gnome (125%) the application does scale to 125% (100% in application's settings for scaling) but it's a blurry mess.

Reproduction Steps

  1. Have Gnome 45 (Wayland) and enable fractional scaling
  2. Set to enable fractional scaling gsettings set org.gnome.mutter experimental-features "['scale-monitor-framebuffer']"
  3. Open gnome's display settings and choose 125% scaling
  4. Open DesktopEditors
  5. Observe UI elements and displayed documents in glorious blur

Additional information

1920x1080 screen on a 13.3" notebook. Application scale is fine with no blur on KDE Wayland when scaling to 125% is applied globally on the desktop. At this state the application is unusable because of the blur on Gnome with fractional scaling, and the latter is unusable on a 13.3 notebook with no scaling enabled.

Pshemas commented 8 months ago

the same on my end. This leads me to ditch OnlyOffice for time being, until fix / workaround shows up. It seems OnlyOffice (flatpak version) opens in Xwayland, not a true Wayland session. Tried forcing it but no success so far - each time I disabled access to X11 I got:

qt.qpa.screen: QXcbConnection: Could not connect to display 
Could not connect to any X display.

Tried also following variables:

QT_QPA_PLATFORM=wayland QT_SCALE_FACTOR=1 XDG_SESSION_TYPE=wayland GDK_SCALE=1

d3vilguard commented 8 months ago

@Pshemas thought it could be flatpak so went ahead and tried the RPM before opening a report here. As you I will have to seek alternatives for now. Won't go back to KDE on the notebook as somehow I managed to get used to gnome and the touchpad gestures. But at this state the software is unusable. Wouldn't bother me so much if only the UI was blurry, but the text on the documents is blurry too.

PS. accidentally marked as closed, reopening.

matveevms commented 7 months ago

Hello @d3vilguard Thank you for report! I can confirm that the problem exists. I created ticket 65078 in our issue tracker with your issue.

matveevms commented 7 months ago

Duplicate of https://github.com/ONLYOFFICE/DesktopEditors/issues/561.