ONLYOFFICE / DesktopEditors

An office suite that combines text, spreadsheet and presentation editors allowing to create, view and edit local documents
https://www.onlyoffice.com
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Suddenly text becomes hidden in Document editor #1417

Closed HectorB-2020 closed 4 months ago

HectorB-2020 commented 7 months ago

This issue is unique.

Operating System

Windows 10 / 8.1 / 7

Version information

7.5.0.127

Expected Behavior

The content is preserved visible unless user intentionally drops or changes it.

Actual Behavior

OO-lost

Reproduction Steps

That was observed on Windows 10. Sadly I cannot surmise and hence report what exactly happened. But having assumed that that was a rendering issue, I tried maximizing and minimizing the editor's window, changing font colour, highlight colour, undo things. No way, all in vain. Thankfully copying the content was still possible. So I opened new editor windows and Ctrl-V pasted my text from the rotten window.

Additional information

No response

XDmitryK commented 7 months ago

@HectorB-2020 Hi Does this problem reoccur or is it a one-time problem? If every time, can you send the broken file? If you can’t send the file, then perhaps you remember a scenario in which this can be done.

HectorB-2020 commented 7 months ago

@XDmitryK, I certainly shall keep looking into this. So far the scenario is described above, I cannot add anything else.

XDmitryK commented 4 months ago

@HectorB-2020 Hi I believe that the problem has not recurred for you, if so then we will close this issue.