OnlyOffice 8.1.0 crashes when saving on Ubuntu 24.04

ONLYOFFICE / DesktopEditors

An office suite that combines text, spreadsheet and presentation editors allowing to create, view and edit local documents

https://www.onlyoffice.com

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OnlyOffice 8.1.0 crashes when saving on Ubuntu 24.04 #1609

Open yanier-dalmau opened 1 week ago

yanier-dalmau commented 1 week ago

This issue is unique.

[X] I have used the search tool and did not find an issue describing my bug.

Operating System

Linux (DEB package)

Version information

8.1.0.169

Expected Behavior

I expect to save my files or open a local file

Actual Behavior

OnlyOffice 8.1.0 crashes on Ubuntu 24.04 when I try to save or open a local file.

Reproduction Steps

No response

Additional information

No response

XDmitryK commented 1 week ago

@yanier-dalmau Hi Can you attach your file or short video here? And if possible, see if there are errors in the terminal when opening the file

yanier-dalmau commented 1 week ago

@XDmitryK Thanks for answering. Here a demo, https://github.com/ONLYOFFICE/DesktopEditors/assets/45681889/5ab43a76-3096-4612-8e7e-63acdef7f292

The same does not happen with the snap version, the latter works well

XDmitryK commented 1 day ago

@yanier-dalmau Unfortunately, your problem does not reproduce on my PC. Can you write information about your PC? Perhaps the problem is related to the video card and Vulcan technology.Perhaps driver updates can solve this problem, but not sure.