ONLYOFFICE / DesktopEditors

An office suite that combines text, spreadsheet and presentation editors allowing to create, view and edit local documents
https://www.onlyoffice.com
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Invisible Text on DesktopEditors, Web frontend / DocumentServer works well #573

Open major-mayer opened 3 years ago

major-mayer commented 3 years ago

Do you want to request a feature or report a bug? Bug report

What is the current behavior? Some text is invisible with the current DesktopEditors, that are correctly shown when you open the same file with LibreOffice or even use the DocumentServer from Onlyoffice.

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem. When i open this file : Test Document.docx In Libreoffice it looks like this: LibreOffice No Bug

In Onlyoffice web editors (using the Nextcloud connector) it looks more or less the same: Onlyoffice Web No Bug

But with Onlyoffice DesktopEditors it looks like this: Onlyoffice Bug

As you can see, there are clearly some headings missing, like "Seminarraum 1" etc.

What is the expected behavior? All text should be visible, especially when the DocumentServer / web frontend works.

Which versions of DesktopEditors, and which OS are affected by this issue? Did this work in previous versions of DesktopEditors? 6.1.0 from Arch Linux repository

matveevms commented 3 years ago

Hi, @major-mayer I see that this document was last saved in the OnlyOffice editor. Could you please attach the original document? (which you did not open in our editors)

major-mayer commented 3 years ago

I'm pretty sure that's because someone created it using the Onlyoffice Nextcloud integrated editor. But nevertheless i created a similar document in LibreOffice and the problems are the same: test_document.docx

matveevms commented 3 years ago

Thanks for the attached document. I can confirm - this is bug, issue 48941 in our private issue tracker.