search

ONLYOFFICE / DocumentServer

ONLYOFFICE Docs is a free collaborative online office suite comprising viewers and editors for texts, spreadsheets and presentations, forms and PDF, fully compatible with Office Open XML formats: .docx, .xlsx, .pptx and enabling collaborative editing in real time.
https://www.onlyoffice.com
GNU Affero General Public License v3.0
4.87k stars 1.09k forks source link

Upgrade to 6.0.1: Uncaught TypeError: yc.rQb is not a function #1059

Closed simmstein closed 4 years ago

simmstein commented 4 years ago

Do you want to request a feature or report a bug?

This is a bug.

What is the current behavior?

Upgrade to 6.0.1: Uncaught TypeError: yc.rQb is not a function

Client side: the document is not loaded Server side: an error is triggered

[2020-11-05T09:57:23.714] [ERROR] nodeJS - changesError: docId = 1249301444 Error: Uncaught TypeError: yc.rQb is not a function Script: https://xxxxx/v5.2.8-24//sdkjs/common/libfont/wasm/fonts.js Line: 37:174 userAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 platform: Linux x86_64 isLoadFullApi: false isDocumentLoadComplete: false StackTrace: TypeError: yc.rQb is not a function
    at https://xxxxx/v5.2.8-24//sdkjs/common/libfont/wasm/fonts.js:37:174
    at https://xxxxx/v5.2.8-24//sdkjs/common/libfont/wasm/fonts.js:37:181

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem.

Upgrade to 6.0.1.

What is the expected behavior?

Document loaded and editable.

Did this work in previous versions of DocumentServer?

Yes.

DocumentServer version:

onlyoffice-documentserver_6.0.1-32_amd64

Operating System:

Ubuntu 16.04.7 LTS

Browser version:

Version 83.0.4103.116 (Developer Build) built on Debian 10.4, running on Debian 10.6 (64-bit)

Additional logs

Préparation du dépaquetage de .../onlyoffice-documentserver_6.0.1-32_amd64.deb ...
Preparing for shutdown, it can take a lot of time, please wait...Done
Stopping documentserver services...
ds:spellchecker: stopped
ds:docservice: stopped
ds:converter: stopped
ds:metrics: stopped
Dépaquetage de onlyoffice-documentserver (6.0.1-32) sur (6.0.0-105) ...
>>>> dpkg : avertissement : le sous-processus ancien script post-removal a retourné une erreur de sortie d'état 1
>>>> dpkg: tentative d'exécution du script du nouveau paquet à la place...
>>>> dpkg: ... on dirait que tout a fonctionné correctement.
[...]
Paramétrage de nodejs (10.23.0-1nodesource1) ...
Paramétrage de onlyoffice-documentserver (6.0.1-32) ...
>>>> Installation de la nouvelle version du fichier de configuration /etc/onlyoffice/documentserver/nginx/includes/ds-docservice.conf ...
>>>> /var/lib/dpkg/info/onlyoffice-documentserver.postinst: 124: [: false: unexpected operator
Generating AllFonts.js, please wait...Done
Generating presentation themes, please wait...Done
Congratulations, the ONLYOFFICE documentserver has been installed successfully!
ShockwaveNN commented 4 years ago

Hi, is this error happens for new created documents after update or only to older ones? Is this error for each file or only for some specific?

simmstein commented 4 years ago

It happens for creating a new file or opening an existing one. Tested with .docx, .xlsx and .pptx. Not reproduced with Google Chrome 86.0.4240.183 (Build officiel) on debian 10 Not reproduced with Firefox 78.4.0esr on debian 10.

simmstein commented 4 years ago

Client side screenshot:

simmstein commented 4 years ago

fonts.js: https://privatebin.deblan.org/?198ab9e51c06ac8e#DFJAaFB1fstfyzGLrrrdUnCM37Lsbe3EQEr4HmEMTQ7G

ShockwaveNN commented 4 years ago

To be clear

Your problem is actual on Google Chrome Version 83.0.4103.116 (Developer Build) on Debian 10 and not actual on Google Chrome 86.0.4240.183 (Build officiel) on debian 10

I understand that 83 version of Chrome is not very old, but I'm not sure we guarantee working of older version of Chrome in latest releases.

Is there any reason you could not update chrome 83 to 86?

simmstein commented 4 years ago

Sorry the browser version was not complete : Chromium v83.0.4103.116 (Developer Build) built on Debian 10.4, running on Debian 10.6 (64-bit). This the version of Chromium packaged in Debian 10 (buster) (package: chromium).

simmstein commented 4 years ago

Is there any reason you could not update chrome 83 to 86?

Because this not Google Chrome but Chromium and Chromium is packaged by Debian (so stability + security). Btw, 6.0.1 should not break 6.0.0, right?

ShockwaveNN commented 4 years ago

Yeah, I've agree with you, something is not right in this

I'll try to reproduce your issue

ShockwaveNN commented 4 years ago

I've just checked my test server with 6.0.1 installed

And used VirtualBox with Debain with Chromium Version 83.0.4103.116 (Developer Build) built on Debian 10.4, running on Debian 10.6 (64-bit) to access it image

Everything seems fine for me

I think you'r problem is related with font installed on your server

Do you install some additional fonts on your system (on server side)? Could you attach /usr/share/fonts of your server?

simmstein commented 4 years ago

Some of files are symlinks so I transformed them to real files. The archive is quite large:

ShockwaveNN commented 4 years ago

Installed your fonts image

Everything is fine for me

One thing is strange for me, just noticed now:

You said you got error:

[2020-11-05T09:57:23.714] [ERROR] nodeJS - changesError: docId = 1249301444 Error: Uncaught TypeError: yc.rQb is not a function Script: https://xxxxx/v5.2.8-24//sdkjs/common/libfont/wasm/fonts.js Line: 37:174 userAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 platform: Linux x86_64 isLoadFullApi: false isDocumentLoadComplete: false StackTrace: TypeError: yc.rQb is not a function
    at https://xxxxx/v5.2.8-24//sdkjs/common/libfont/wasm/fonts.js:37:174
    at https://xxxxx/v5.2.8-24//sdkjs/common/libfont/wasm/fonts.js:37:181

Why there is 5.2.8 version in logs? Did you upgrade from 5.2.8 straight to 6.0.1?

Maybe your chromium got cache from older version?

simmstein commented 4 years ago

My history of apt said that onlyoffice-documentserver:amd64 was upgraded from the version 6.0.0-105 to the version 6.0.1-32. v5.2.8-24 is a part of the request made by the onlyoffice connector in my nextcloud instance.

ShockwaveNN commented 4 years ago

This is not right, maybe you're enable Nextcloud Community DocumentServer? It's based on our product but pretty outdated,

simmstein commented 4 years ago

maybe you're enable Nextcloud Community DocumentServer

Nope!

I if run supervisorctl stop all, the result is: 

ds:metrics: stopped
ds:spellchecker: stopped
ds:docservice: stopped
ds:converter: stopped

and:

ShockwaveNN commented 4 years ago

On this problem chromium pc could you see which address you see in Debugger for FrameEditor?

image

You see version 6.0.1.32

If you see 5.2.8.24 something wrong

If everything is fine with this version - you should find why there is 5.2.8 version in logs, I have no idea, unless those some lefovers from Community DocumentServer

simmstein commented 4 years ago

As I said, this is my server.

screenshot_496

simmstein commented 4 years ago

How can I regenerate fonts.js?

ShockwaveNN commented 4 years ago

@simmstein on your screen version 6.0.0.105 in header, but you said you upgraded to 6.0.1

Could you open this page on both chromium and on some working browser and compare content of fonts.js, do they have same version in commented header?

How can I regenerate fonts.js?

You can run font generation process via this instruction

simmstein commented 4 years ago

After comparison, the fonts.js was in cache and I had to remove the Cache folder to force the reload. Sorry about that, onlyoffice works fine. Thank you very much @ShockwaveNN!