missing config directories after install

[KernelDeimos]

This issue is unique.

• [X] I have used the search tool and did not find an issue describing my bug.

Operating System of DocumentServer

Linux (DEB package)

Version information

latest from installation instructions

Expected Behavior

docservice, converter, and metrics all start up with post-install script

Actual Behavior

Metrics server starts. The other two services fail to start with the following errors in err.log:

docservice

WARNING: No configurations found in configuration directory:/var/www/onlyoffice/documentserver/server/DocService/config
WARNING: To disable this warning set SUPPRESS_NO_CONFIG_WARNING in the environment.
/snapshot/server/build/server/DocService/node_modules/config/lib/config.js:203
    throw new Error('Configuration property "' + property + '" is not defined');
    ^

Error: Configuration property "services.CoAuthoring" is not defined
    at Config.get (/snapshot/server/build/server/DocService/node_modules/config/lib/config.js:203:11)
    at Object.<anonymous> (/snapshot/server/build/server/DocService/sources/server.js)
    at Module._compile (pkg/prelude/bootstrap.js:1930:22)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1114:10)
    at Module.load (internal/modules/cjs/loader.js:950:32)
    at Function.Module._load (internal/modules/cjs/loader.js:790:12)
    at Function.runMain (pkg/prelude/bootstrap.js:1983:12)
    at internal/main/run_main_module.js:17:47

converter

WARNING: No configurations found in configuration directory:/var/www/onlyoffice/documentserver/server/FileConverter/config
WARNING: To disable this warning set SUPPRESS_NO_CONFIG_WARNING in the environment.
pkg/prelude/bootstrap.js:1876
      throw error;
      ^

Error: Configuration property "log.filePath" is not defined
    at Config.get (/snapshot/server/build/server/Common/node_modules/config/lib/config.js:203:11)
    at Object.<anonymous> (/snapshot/server/build/server/Common/sources/logger.js)
    at Module._compile (pkg/prelude/bootstrap.js:1930:22)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1114:10)
    at Module.load (internal/modules/cjs/loader.js:950:32)
    at Function.Module._load (internal/modules/cjs/loader.js:790:12)
    at Module.require (internal/modules/cjs/loader.js:974:19)
    at Module.require (pkg/prelude/bootstrap.js:1855:31)
    at require (internal/modules/cjs/helpers.js:101:18)
    at Object.<anonymous> (/snapshot/server/build/server/FileConverter/sources/convertermaster.js)

Within /var/www/onlyoffice/documentserver/server, Metrics subdirectory contains a config subdirectory. The other two services are missing this directory.

Reproduction Steps

sudo apt update
sudo apt install curl
sudo apt install curl
sudo apt install curl
sudo apt install curl

Additional information

No response

[igwyd]

Hello @KernelDeimos, I have no errors starting services after installation in my Ubuntu 22.04 server. Which linux version do you use?

[Rita-Bubnova]

This issue was closed due no response.