ONLYOFFICE / DocumentServer

ONLYOFFICE Docs is a free collaborative online office suite comprising viewers and editors for texts, spreadsheets and presentations, forms and PDF, fully compatible with Office Open XML formats: .docx, .xlsx, .pptx and enabling collaborative editing in real time.
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For the XLS file - Hyperlinks in cells are themselves deleted or are mixed up in places. #2678

Open KarenArzumanyan opened 3 months ago

KarenArzumanyan commented 3 months ago

This issue is unique.

Operating System of DocumentServer

Linux (SNAP)

Version information

8.0.1.31

Expected Behavior

Data:

Expected Behavior:

Actual Behavior

Actual Behavior

Problems:

Reproduction Steps

So far we can’t understand the sequence or reason. Problem occurs periodically.

Additional information

Ubuntu 22.04.4 LTS + NextCloud 27.1.7 integratred OnlyOffice 8.0.1

Ubuntu 22.04.4 LTS (GNU/Linux 5.15.0-101-generic x86_64)

sudo snap info nextcloud snap-id: njObIbGQEaVx1H4nyWxchk1i8opy4h54 tracking: latest/stable latest/stable: 27.1.7snap1 2024-03-10 (40887) 321MB -

sudo snap info onlyoffice-ds snap-id: zZWL0GK8BltYmYJcaTUQro9X2Rd6yVaN tracking: latest/stable latest/stable: 8.0.1 2024-03-11 (210) 873MB -

rsnegirev commented 3 months ago

Hi @KarenArzumanyan

Can you attach a file with the problem?

KarenArzumanyan commented 3 months ago

The problem file in its original form contains confidential information, so it has been slightly edited. But this is exactly the file with which there were problems. Портфель.xlsx

rsnegirev commented 3 months ago

And when exactly does this happen?

At some point in time, it happens that the text is in place but the links in them are mixed up. The links are swapped, but the text remains in place.

The link is completely removed, while the text remains visually consistent in style. It looks like there is a link, but in reality there is not.

I'm trying to apply different filters and links work correctly.

Maybe you can give a more detailed scenario?

KarenArzumanyan commented 3 months ago

And when exactly does this happen?

So far we can’t understand the sequence or reason. Problem occurs periodically.

Maybe you can give a more detailed scenario?

I have already requested additional information. And asked to observe the file changes. To try to catch the moment with the problem. There is nothing more to add for now. :(

rsnegirev commented 2 months ago

Hi @KarenArzumanyan

Do you have any updates about additional info?

KarenArzumanyan commented 2 months ago

Hi Artem @rsnegirev I ask users periodically. They say that the problem has not yet recurred. 🤔