ONLYOFFICE / DocumentServer

ONLYOFFICE Docs is a free collaborative online office suite comprising viewers and editors for texts, spreadsheets and presentations, forms and PDF, fully compatible with Office Open XML formats: .docx, .xlsx, .pptx and enabling collaborative editing in real time.
https://www.onlyoffice.com
GNU Affero General Public License v3.0
4.74k stars 1.07k forks source link

Bring back mobile editing for the community edition or at least a cheaper license for this #805

Closed arnowelzel closed 4 years ago

arnowelzel commented 4 years ago

Do you want to request a feature or report a bug? feature What is the current behavior? When opening a document in the Nextcloud App on an Android device and the sever runs the community edition of OnlyOffice, a message pops up and says that mobile editing is not possible with the open source version. The same happens when opening a document in a browser which runs in mobile device.

Eventhough I understand, that OnlyOffice also needs to earn some money, paying 950 EUR just to get mobile editing is way too much if you just want to use this as a private person for yourself and your family and friends. If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem.

What is the expected behavior? Editing documents in the browser or when opening them in the Nextcloud App is possible. Did this work in previous versions of DocumentServer? Yes DocumentServer version: 5.5.0 Operating System: Ubuntu Linux 16.04 on the server Android 9 with Nextcloud 3.10.1

Browser version: Firefox 68.5.0 running in Android 9

ghost commented 4 years ago

This is pretty dirty... Was there any pre-warning that they were going to drop this support in the community version? I cannot see anything in the changelogs which references this...

EDIT: Nevermind. It's here for the changelogs. However, I still cannot find any mention of dropping support prior to this. 😞

Mobile Editors

    Mobile editors available only for paid version

πŸ‘Ž

Zegorax commented 4 years ago

I second this. This change is really a bad move from OnlyOffice. I had a good trust on you with all the partnership with NextCloud etc, until now.

Xeyk commented 4 years ago

Dropped.

Scumbags.

immanuelfodor commented 4 years ago

This is real bad news for home usage after such strong partnership announcements with Nextcloud. At least lower the price to 10 bucks or something that people might consider to pay. Or change license to allow unrestricted home usage and make companies pay for theirs.

warnerbryce commented 4 years ago

Users get trapped in the honeypot ! Now it’s really clear that NC HUb have to drop this opencore project from their product ! It will be a major trust crisis for NC

YarmoM commented 4 years ago

9 days, no reply from the developers. People/companies need to make money, fair enough. But not this way.

macmiranda commented 4 years ago

For people getting a fully-featured enterprise-grade software for free, some of you guys are not very grateful, are you? Didn't you consider just for a second that they knew there would be a backlash about this and they went ahead anyway? If you need Android apps for editing your documents, there are tons out there (including Microsoft's) so why do you need to use this github collaborative tacking system (also brought to you for free by Microsoft) as a wall of shame? Guess what, you are free to change to a competitor, there is no lock-in. Spin up a docker with Collabora On-line and you're good to go (see https://github.com/ReinerNippes/nextcloud_on_docker/issues/50). Being a former user of Collabora, I'm happy that Onlyoffice is an alternative, as flawed as it may be. BTW, I found the feature description by @arnowelzel to be very polite and a nice ask but the comments just went south from there...

warnerbryce commented 4 years ago

@YarmoM Step One : Make a nice feature that everybody wants. Make a fake level saying no more than 20 connections for having some money on the 50 connections server Step Two : Give another nice feature for everyone, like mobile edit Step Three : Take this last feature away for no reason, asking for money because this feature isn't made for the community server...

Normally on step four you should have a lot of money in your wallet... or the wrath of all a community on you... I hope they will change their mind... but i doubt

warnerbryce commented 4 years ago

For people getting a fully-featured enterprise-grade software for free, some of you guys are not very grateful, are you? Didn't you consider just for a second that they knew there would be a backlash about this and they went ahead anyway? If you need Android apps for editing your documents, there are tons out there (including Microsoft's) so why do you need to use this github collaborative tacking system (also brought to you for free by Microsoft) as a wall of shame? Guess what, you are free to change to a competitor, there is no lock-in. Spin up a docker with Collabora On-line and you're good to go (see ReinerNippes/nextcloud_on_docker#50). Being a former user of Collabora, I'm happy that Onlyoffice is an alternative, as flawed as it may be. BTW, I found the feature description by @arnowelzel to be very polite and a nice ask but the comments just went south from there...

The price for the 50 connections server isn't really high if you're considering having 50 connections. It's less than the Office 365 plan, but if you are 21 users... it's kind of hard to pay for it. I rather be willing to pay 10€/month as a donation for having a free software rather than 3,71€/month/per users (if you are 21 users) for a proprietary software that have nothing more than the community version.

I still use the OnlyOffice Docker DocumentServer but i'm rolling back to LOOL (LibreOffice Online) without limitation.

army1349 commented 4 years ago

For people getting a fully-featured enterprise-grade software for free, some of you guys are not very grateful, are you?

Oh yeah, mobile era mobile-read-only fully-featured enterprise-grade software for free.

edo0 commented 4 years ago

Scum company, shady as fuck. To be boycotted at all costs

YarmoM commented 4 years ago

Can we politely agree that this is about how the decision was presented? Or more specifically, the lack of presentation?

I will reiterate, companies gotta make money, undeniably. And if we got a warning of any sorts, I would have considered my options.

But dropping it this way, making us discover by ourselves that a fundamental feature was taken away, that is the problem. That is not us being ungrateful, that is a company taking its community for granted. Many companies attempt it, few thrive under it.

And you may forgive them on this occasion, but what will they take away next update? What will change once I am fully invested in their ecosystem and dependent on it? These decisions are what makes a company or a project untrustworthy. I personally don't need a mobile editor. I need a reliable project.

A free and decent online office offering without mobile apps is something I am willing to consider (sorry I don't have $950 laying around). But don't treat your users like garbage, especially when the competition is so close.

TheManchineel commented 4 years ago

docker pull onlyoffice/documentserver:5.4.2.46

warnerbryce commented 4 years ago

@TheManchineel Yes, it's nice to have this, but it's still a regression because we won't have updates. But it's a nice touch before rolling to something else.

TheManchineel commented 4 years ago

I wouldn't be suprised if somebody forked this removing the OO name, 20 connections restriction, enabling mobile editing and backporting updates every once in a while into the fork as they come out. Might even cause Ascensio to reconsider the FOSS model, a-la Emby vs. Jellyfin.

petrk94 commented 4 years ago

@TheManchineel Yes, it's nice to have this, but it's still a regression because we won't have updates. But it's a nice touch before rolling to something else.

honestly, in german schools are still fews which run MS Office 2007, I think I could even live without updates that fast.

TheManchineel commented 4 years ago

@TheManchineel Yes, it's nice to have this, but it's still a regression because we won't have updates. But it's a nice touch before rolling to something else.

honestly, in german schools are still fews which run MS Office 2007, I think I could even live without updates that fast.

This. Like, I get it, no updates are bad because security, lack of new features and all, but for people who just need a simple document editor, are they really all that important?

e-alfred commented 4 years ago

Might even cause Ascensio to reconsider the FOSS model

They never were a real FLOSS company, it is just a marketing ploy for them (aka USP) to lure more customers (like "see, we are "Open Source" too"). Their lack of response and communication with the community shows it all.

Galegod commented 4 years ago

Hi all,

Let me try to explain a little bit how and why ONLYOFFICE has not included mobile web version to the latest release of Community Edition Document Server.

First - we didn't want to make things look that way and there was no intention to close the code and make money out of the community. I agree with some of the opinions here - we needed to better cover the situation fo all, really a question to think about, but hope it is never too late.

We have published Document Server under AGPL v3 and we continue to keep the work completely open and available for all. Web editing for mobile devices is the only feature not included to the latest release. But again - we do have free mobile apps and this is how we plan to move - creating cool application to work with documents on your devices in this mobile era.

All features including mobile web editing are still free for contributors, this is how we understand a fair open source project. Are you ready to contribute in any way - just raise the hand and take the latest version which supports not only viewing in web version but also the editing. Do not want to invest in ONLYOFFICE and just want to use on your home server - we also have an option, guys, Home Server, and it is just 99$. We have added this option thanks to the issue opened by @arnowelzel as this seems to be a good way to make both sides happy. Do you think it could be a reasonable price for an online office suite (perpetual)?

Then the main question - why we had to exclude the mobile web editing from the Community Edition update: that's right, ONLYOFFICE is open source, but at the same time we have to make sure that we are able to continue our work and won't be just thrown out of the market by any IT service provider who starts offering some service based on our project without supporting its further development. It is not just a theory, unfortunately this happens every day as you can see. Also with ONLYOFFICE to my regret.

The feedback we get with the latest events definitely help us to review all the options we can imagine to stay on the stage and continue to work on the online document editors.

Zegorax commented 4 years ago

For example, it is impossible to use your native mobile apps with NextCloud / OwnCloud. They require your ONLYOFFICE ERP system.

Quick edit : You can use them with another cloud provider now. But you cannot use the collaborative feature since the editor is on the device, and not using the one installed at your provider.

It's really a bad move from OnlyOffice.

Galegod commented 4 years ago

For example, it is impossible to use your native mobile apps with NextCloud / OwnCloud. They require your ONLYOFFICE ERP system.

...which is by the way an open source thing under GPL v2

But we do not plan to stop at this point, hope now we have won some time to further development.

Zegorax commented 4 years ago

Yes we now it's open-source. But for example, it is nowhere near equivalent in functionalities as Odoo or other systems. Your online editor is great and really good, and the fact that you allow to integrate it in other systems (Nextcloud, Owncloud, etc...) is the best point.

But luring people into having trust in your products, just to remove features without any prior notice is just dishonest and not a great way to build trust for your customers.

Galegod commented 4 years ago

Agree, the main mistake was to not tell more in advance, this is what we definitelly need to change

Zegorax commented 4 years ago

I would advise you to restore this feature in the next version of OnlyOffice and focusing on new features that maybe won't be available in the newer versions instead.

Galegod commented 4 years ago

Yes we now it's open-source. But for example, it is nowhere near equivalent in functionalities as Odoo or other systems. Your online editor is great and really good, and the fact that you allow to integrate it in other systems (Nextcloud, Owncloud, etc...) is the best point.

And we still completely support a lot of integrations to other systems which can be more known or suitable for the users and add new document storage/erp/mail/crm and other for ONLYOFFICE users https://api.onlyoffice.com/editors/plugins. Every move takes time and resources so we make all possible to make ONLYOFFICE handy.

Galegod commented 4 years ago

Quick edit : You can use them with another cloud provider now. But you cannot use the collaborative feature since the editor is on the device, and not using the one installed at your provider.

Probably this is a good question to the provider....And where we have started with this situation.

TheManchineel commented 4 years ago

Do not want to invest in ONLYOFFICE and just want to use on your home server - we also have an option, guys, Home Server, and it is just 99$.

Yes, thanks. I didn't know it was an option. Does it support Docker & how does one activate it?

immanuelfodor commented 4 years ago

For example, it is impossible to use your native mobile apps with NextCloud / OwnCloud. They require your ONLYOFFICE ERP system.

...which is by the way an open source thing under GPL v2

I self-host a Nextcolud instance, and I wouldn't like to install some random ERP system just to be able to edit a couple of documents on the go a few times in a year. When I need to edit something via mobile, it's like a life-saver that I can/could do it on the web version.

All features including mobile web editing are still free for contributors, this is how we understand a fair open source project. Are you ready to contribute in any way - just raise the hand and take the latest version which supports not only viewing in web version but also the editing.

Could you please tell more about this option, how could one access the contributor version? This way there would be no need for the previous option.

Galegod commented 4 years ago

Do not want to invest in ONLYOFFICE and just want to use on your home server - we also have an option, guys, Home Server, and it is just 99$.

Yes, thanks. I didn't know it was an option. Does it support Docker & how does one activate it?

Sure, it support all the deployment types, also Docker. We have just published this plan - this is why you haven't found it earlier, all the updates take time( All the steps and guides are available in our helpcenter https://helpcenter.onlyoffice.com/server/integration-edition/index.aspx

Zegorax commented 4 years ago

I'm also interested in the contributor edition. Where can we find more information about it ?

TheManchineel commented 4 years ago

Wait, so the paid Home server edition actually supports half as many concurrent users as the free (as in freedom and beer) one?

Galegod commented 4 years ago

Could you please tell more about this option, how could one access the contributor version? This way there would be no need for the previous option.

Sure! Just drop a message to documentation@onlyoffice.com - here is more info about how to contribute https://www.onlyoffice.com/contribute.aspx

Galegod commented 4 years ago

I'm also interested in the contributor edition. Where can we find more information about it ?

Here we go https://www.onlyoffice.com/contribute.aspx Send a mail to documentation@onlyoffice.com

Galegod commented 4 years ago

Wait, so the paid Home server edition actually supports half as many concurrent users as the free (as in freedom and beer) one?

not concurrent users, just named users Do you think it is not enough for home use?

immanuelfodor commented 4 years ago

Could you please tell more about this option, how could one access the contributor version? This way there would be no need for the previous option.

Sure! Just drop a message to documentation@onlyoffice.com - here is more info about how to contribute https://www.onlyoffice.com/contribute.aspx

Thank you, I've sent an email. This is the most interactive GitHub thread I've ever seen πŸ˜€

TheManchineel commented 4 years ago

@Galegod Alright, if I understand it correctly, I can share e.g. two spreadsheets and one document with, say, 5 people using a Nextcloud password-protected link (total of 15 connections) and they can all edit collaboratively at the same time, but the same thing can only be done with up to 10 connections if they are accessing directly through Nextcloud accounts? Is this the case?

Galegod commented 4 years ago

This is the most interactive GitHub thread I've ever seen πŸ˜€

too many years in support team, sorry)

TheManchineel commented 4 years ago

I just learned that GitHub can display new posts in issues without refreshing :smile:

Galegod commented 4 years ago

@Galegod Alright, if I understand it correctly, I can share e.g. two spreadsheets and one document with, say, 5 people using a Nextcloud password-protected link (total of 15 connections) and they can all edit collaboratively at the same time, but the same thing can only be done with up to 10 connections if they are accessing directly through Nextcloud accounts? Is this the case?

not really, only the number of users is limirted, they can use as many devices as they need and open as many documents as they want

e-alfred commented 4 years ago

@Galegod You threw your partner Nextcloud under the bus with this move after they integrated your solution into their "Nextcloud Hub" a few weeks ago which took a year to develop according to @jospoortvliet. They implemented Onlyoffice into their mobile clients while it was fully functional and now it is just a viewer anymore.

arnowelzel commented 4 years ago

@e-alfred no - OnlyOffice is not implemented in the Nextcloud app, it's just a webview loading the OnlyOffice app from the Nextcloud server. That's the reason why this is only available for Android because in iOS it is not that easy to integrate a webview to an app.

immanuelfodor commented 4 years ago

...and it was fantastic while it lasted.

Screenshot_20200320-181501

warnerbryce commented 4 years ago

Thank you @arnowelzel Now they are trying to rollback this modification. They are really happy of this nice move of OnlyOffice. The Community is also really happy, it's something Nextcloud really need at the moment.

immanuelfodor commented 4 years ago

Now they are trying to rollback this modification. They are really happy of this nice move of OnlyOffice. The Community is also really happy, it's something Nextcloud really need at the moment.

It will be so sad if they'll rollback the webview functionality because of this move. Then those with the contributor or integration version also won't be able to use it. Congrats, we'll finally sit down on the floor between two perfectly usable chairs.

arnowelzel commented 4 years ago

@immanuelfodor Nextcloud will not roll back this functionality since it is also used for other apps, like the text editor app of Nextcloud itself (https://apps.nextcloud.com/apps/text) - which also allows live editing with multiple users and may be a good alternative if you don't need a full Office app.

warnerbryce commented 4 years ago

Don't worry @immanuelfodor they will rollback with the Edit mode, they have spotlighted the files that were modified. But i think in some weeks/months, OnlyOffice will make some modification hard coded that won't let Nextcloud use the Mobile Edit with the last updates

Zegorax commented 4 years ago

Don't worry @immanuelfodor they will rollback with the Edit mode, they have spotlighted the files that were modified. But i think in some weeks/months, OnlyOffice will make some modification hard coded that won't let Nextcloud use the Mobile Edit with the last updates

The day this happens, it means NextCloud will end their partnership with OnlyOffice.

immanuelfodor commented 4 years ago

@immanuelfodor Nextcloud will not roll back this functionality since it is also used for other apps, like the text editor app of Nextcloud itself (https://apps.nextcloud.com/apps/text) - which also allows live editing with multiple users and may be a good alternative if you don't need a full Office app.

Phew, we've dodged the bullet this time πŸ˜ƒ Thanks for the continuous support!

warnerbryce commented 4 years ago

Never put faith in an OpenCore Project. Nextcloud shake his hand with OnlyOffice and after some days, OnlyOffice stab a knife in his back. Hey look we have this fresh Home Server for 99$ come here and buy it

immanuelfodor commented 4 years ago

It seems the Nextcloud forum is also boiling: https://help.nextcloud.com/t/onlyoffice-removed-web-mobile-editing-from-version-5-5-0-of-community-document-server/74360