Open ralfnaundorf opened 1 year ago
Hello Ralf, We haven't been able to reproduce this. Could you provide more details about your setup? The following information could help:
Hi Sergey, the server version is 7.3.2. Build: 8. We don´t use any proxy. i will try to download the logs.
But i guess that this is no problem of the document server. For your Information: I have two nearly identical Mooodle installations. One for testing and the other one for productivity. Both had Moodle 3.11.13 installed and the newest Onlyoffice-Plugin installed. After the update of Moodle to 3.11.14 the error occured. Then i deleted the plugin on the test-installation, install the old version (i think the 2.00). Then everything works fine!. Then i made the upgrade through Moodle to the new pluginversion 4.0.1 and it works. So i guess its a problem with the updateprocess from Moodle. I did the update not by hand, because my hosting company did it in an special automatic way. So maybe they did something wrong.
I think, i had to adjust only some rights on a special folder or file in Moodle to fix this!? Do you have a hint? Because after the new installation of the plugin all Onlyoffice-Documents in Moodle are gone ;-(
Regards Ralf
Hi Sergey, a small update. We updated the Document Server to Version 7.4. The Problem remains, but the Error-Logs are empty. After the update the error reoccured on the testinstallation. I had to do same way as described to get it back to work: Delete the plugin in Moodle, install version 2 then update to version 4.0.1. to bring it back to work.
Regards Ralf
Hi everybody, another update. We moved to the 4-version of moodle and update the plugin to the newest Version. It is still not working. I looked here https://helpcenter.onlyoffice.com/de/integration/gettingstarted-moodle.aspx for the normal local.json of onlyoffice-server and compared it with my local.json. I think my looks ok, but i found this: "token": { "enable": { "request": { "inbox": true, "outbox": true }, "browser": true }, "inbox": { "header": "Authorization", "inBody": false }, "outbox": { "header": "Authorization", "inBody": false } Can this be the problem?
Greetings Ralf
Hi everybody, ich have a Moodle 3.11.14 installation and le latest Onlyoffice-Plugin (v4.0.1). Everthing was working fine since the latest update. Now when i want to start working on an onlyoffice document in moodle i get this error. After a downgrade of the plugin to version 2.2.0 everthing works fine!? Can anyone give me a hint to solve this problem?
Greetings Ralf