Stops working after upgrading to NC28

[ueismann]

After upgrading and updating system + NC + Apps, then trying to open document in web interface: "Onlyoffice cannot be reached, contact your administrator."

Nextcloud Server version 28.0.0

Operating system Debian/Ubuntu

Web server Apache (supported)

Database engine version MariaDB

OO connector App version 9.0.0

[SergeyKorneyev]

Please try opening the ONLYOFFICE connector settings and saving them again.

[ueismann]

I tried the following:

• clicking all three "save" buttons in the connector app settings (upper button says "settings update successful, version 7.2.1)
• checked the config.php for the https issue described here: https://goneuland.de/nextcloud-loesung-onlyoffice-ist-zurzeit-nicht-erreichbar/

Unfortunately none of this helped. Am I supposed to change the settings anyhow?

[NSO73]

Hi. Same issue here.

Log :

Exception array_merge(): Argument #2 must be of type array, null given in file '[...]/lib/public/AppFramework/Http/Response.php' line 273

[ueismann]

I tried the following:

• clicking all three "save" buttons in the connector app settings (upper button says "settings update successful, version 7.2.1)
• checked the config.php for the https issue described here: https://goneuland.de/nextcloud-loesung-onlyoffice-ist-zurzeit-nicht-erreichbar/

Unfortunately none of this helped. Am I supposed to change the settings anyhow?

...using the Demo ONLYOFFICE Server in the connector settings works (connects but hangs at "Loading..."), but doesn't solve the problem of course.

[deganl]

+1 same issue after upgrading to 28.0.0

[ueismann]

• also re-installing OO connector + community document server doesn't help

[webworka]

+1 Same issue here after upgrade to 28.0.0/28.0.1

But I found a workaround: In file lib/public/AppFramework/Http/Response.php, line 273:

Old Code:

return array_merge($mergeWith, $this->headers);

New Code:

return array_merge($mergeWith, $this->headers?? []);

I know this is not a real solution but I got onlyoffice back now.

[ueismann]

Thx!, works here.

[claushviid]

ame issue here after upgrade to 28.0.1

[claushviid]

Old Code: return array_merge($mergeWith, $this->headers); New Code: return array_merge($mergeWith, $this->headers?? []);

Did not work, now i receive the message onlyoffice can not be reached. Contact admiistrator

[aigarslv90]

Check path in your Server settings in ONLYOFFICE Settings, it could have index.php in it - try removing it.

For example: https://next.server.lv/index.php/apps/documentserver_community/ change it to https://next.server.lv/apps/documentserver_community/

[claushviid]

ok after changing lib/public/AppFramework/Http/Response.php, line 273: From Old Code: return array_merge($mergeWith, $this->headers); To New Code: return array_merge($mergeWith, $this->headers?? []);

and removing index.php from Server settings in ONLYOFFICE Settings

Everything works again. Thanks aigarslv90

[v-bulynkin]

To apply the workaround noninteractively:

sed -i '273s/headers.*/headers?? []);/' /var/www/html/lib/public/AppFramework/Http/Response.php

[xyko0]

Hello, same issue here. The workaround doesn't work in my case 😭

[sheep0lata]

Hello, same issue here. The workaround doesn't work in my case 😭

Hi, the workaround didn't work at first for me neither but I had an other error. To resolve it I had to check if documentserver_community was installed, which seemed to be the case.

I had to download the app directly from Nextcloud's apps hub (https://apps.nextcloud.com/apps/documentserver_community) on the latest version then extract it in the apps folder.

OnlyOffice was back up after these modifications, hope it can help you.

Update to this answer : apparently OnlyOffice crashed 10 mins after fixing it, giving me two error messages : "Community document server is not supported for this instance, please setup and configure an external document server" "can't execute x2t binary, ensure php can execute binaries in the app folder"

I'm still trying to figure why this appears.

Second update : I just forgot to change the rights on the documentserver_community folder, fixed when changing the user and group (from root:root to www-data:www-data).

[ueismann]

Upgrade from 28.0.0 to 28.0.1: same issue, same solution. Please, we need a real fix.

[a1ex-ak]

Upgrade from 27.1.5 to 28.0.1: same issue, same solution. Please, we need a real fix.

[rinkelzz]

same issue... both workarounds doesn't work for me

[deganl]

No fix since over 4 weeks, really? I now switched to Collabora and everything works fine.

[teachergil]

I still have problems with onlyoffice app and nextcloud server. Will you have any fix???

[claushviid]

Will you have any fix???

[rsedlmeier]

No upgrade to NC 28 as OnlyOffice is critical to most users. Hope you eliminate that bug soon. Thx

[rsedlmeier]

Same issue /w 28.0.2

[rsedlmeier]

https://github.com/nextcloud/documentserver_community/pull/311

THis one worked for me on NC 28.0.2.

[a1ex-ak]

nextcloud/documentserver_community#311

У меня это сработало на NC 28.0.2.

what do these teams do or improve? I don't understand.