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ONLYOFFICE / onlyoffice-nextcloud

The app which enables the users to edit office documents from Nextcloud using ONLYOFFICE Document Server, allows multiple users to collaborate in real time and to save back those changes to Nextcloud
GNU Affero General Public License v3.0
541 stars 149 forks source link

impossible to configure the app #956

Open Vreden46 opened 4 months ago

Vreden46 commented 4 months ago

Unfortunately it is not possible to enter anything in the fields for configuring the app, the fields are locked and the app is activated

SergeyKorneyev commented 4 months ago

Hello,

Could you post a screenshot of the connector's settings? Also, please specify how exactly you installed the app.

waja commented 3 months ago

Same for me. We have (at least) one instance where it's working, which is a fresh install with nextcloud 28. At least 3 instances upgraded from nextcloud 27 have the isse.

When trying to use the Settings form, there is no response.

"Advanced server settings" dropdown doesn't work, showing the password doesn't work and at least clicking any checkbox. Saving misses the "saved-feedback" in the upper right corner and when reloading the only office config site indicates, that nothing was saved.

waja commented 3 months ago

Looking into the logs, I see a lot of the following:

{"reqId":"2kDzCTPBjO7kssdSjEba","level":3,"time":"2024-04-08T14:42:23+00:00","remoteAddr":"10.15.1.2","user":"admin","app":"jsresourceloader","method":"GET","url":"/settings/admin/onlyoffice","message":"Could not find resource onlyoffice/js/onlyoffice-template.js to load","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4691.0 Safari/537.36","version":"28.0.4.1","data":{"app":"jsresourceloader"},"id":"661405bceccad"}

Looks as might #977 be related.

arnowelzel commented 3 months ago

The folder js is missing in release 9.1.0. Using the js folder from 9.0.0 can fix this (see https://github.com/ONLYOFFICE/onlyoffice-nextcloud/releases/tag/v9.0.0 for the archive with this folder). You also may have to remove the setting for the document server in the database first:

update oc_appconfig set configValue='' where appid='onlyoffice' and configKey='DocumentServerUrl';

Then the input element is empty again and you should be able to set everything up.

Hopefully this will be fixed soon. Looks like something went wrong with the 9.1.0 deployment to the Nextcloud app store.

jdaviescoates commented 3 months ago

Yep, the 9.1.0 update borked everyone's install :facepalm:

aukfood commented 2 months ago

Hello I think I have the same problem with onlyoffice 9.2.0 and nextcloud 27.1.9 when I clic to save button nothing is done and no errors in logs

aukfood commented 2 months ago

resolved with action in database

ShyViolets commented 2 months ago

Is this going to be fixed in a later update? It seems like it’s been a bug on and off for the last several months.