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ONLYOFFICE / onlyoffice-nextcloud

The app which enables the users to edit office documents from Nextcloud using ONLYOFFICE Document Server, allows multiple users to collaborate in real time and to save back those changes to Nextcloud
GNU Affero General Public License v3.0
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Extension seems to break opening Office files on Mobile Apps #957

Open christian-heusel opened 4 months ago

christian-heusel commented 4 months ago

follow up on https://github.com/nextcloud/ios/issues/1415

I recently had a user complain that opening any Office related file (.docx, .xslx etc.) would not work in the iOS & Android Apps (whilst it would work on the web). See the screenshot below for an example error message:

To make a long story short the issue went away after disabling OnlyOffice, so now I'm wondering why that is and whether there is a code issue to be resolved here.

If you need any information on the used setups to further troubleshoot the issue feel free to let me know!

TomasPopovas commented 3 months ago

Same here, but, if i open in same network when installed NC and OO , mobile app is open documents like always, no problem, when i swtich to moblie network, i have same issue.